Brayan Romero
Mesquite,TX
Summary
Entry-level IT Support Specialist. Proficient in customer service, ticketing systems, and learning new technology. Skilled at collaborating with IT teams to identify solutions for technical issues.
Overview
2
2
Certification
2
2
years of professional experience
Work History
Window Specialist- Customer Service
Will WC
Dallas, TX
11.2024 - 05.2025
- Facilitated daily face-to-face interactions, improving communication skills by over 50 percent.
- Engaged clients to address damaged parts, negotiating prices and providing effective solutions.
- Operated equipment and machinery according to established safety protocols.
Customer Support- Window Specialist
Best Pros
Dallas, TX
05.2023 - 05.2024
Spoke with clients on a daily basis facilitating business communication with the client.
Education
IT Support Specialist
Coursera
Mountain View, CA05-2025
High School Diploma -
Mesquite High School
Mesquite, TXSkills
- Strong troubleshooting skills
- Strong communication skills
- IT security knowledge
- Networking knowledge
- infrastructure knowledge
- Knowledge of Operating Sytems
Languages
English
Full Professional
Spanish
Full Professional
Certification
Google IT Support
IBM Data Science
Timeline
Window Specialist- Customer Service
Will WC
11.2024 - 05.2025
Customer Support- Window Specialist
Best Pros
05.2023 - 05.2024
IT Support Specialist
Coursera
High School Diploma -
Mesquite High School
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