Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registered Behavior Technician position. Ready to help team achieve company goal for the best of the clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Booker - Assistant manager, Service department
Braman Cadillac
06.2022 - Current
The Warranty Administrator will be responsible for processing and tracking warranty claims, providing customer service support, and ensuring that all warranty policies and procedures are followed
Review repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedures manual
Return improperly completed repairs to the person originating the document for correction and/or completion as necessary
Determine and enter the applicable labor operation codes, failure codes, parts stamps, and/or other administrative data required and enter them onto the repair orders
Issue receipts, refunds, credits, or change due to customers
Work alongside the Warranty Administrator to check repair orders against the vehicles service history to avoid making duplicate claims and Technician receiving double payment.
Real Estate Agent
Keller Williams
02.2020 - 01.2023
A Real Estate Agent, is responsible for using their knowledge of local real estate markets to help individuals buy, sell, or rent residential or commercial properties
Their duties include meeting with their clients to discuss their ideal property requirements and price points, overseeing open houses for sellers and showing clients properties that align with their expectations
Maintain a good relationship with lenders, appraisers, home inspectors and escrow companies
Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases
Compile lists of real estate properties with details regarding their location, square footage, and features
Promote sale of properties through open houses, engagement in multiple listing services and advertisements
Establish a network of mortgage lenders, contractors, and legal attorneys to whom you can refer clients
Inspect condition of premises and organize for necessary maintenance or inform property owners of maintenance needs
Evaluate clients' financial abilities and research properties within their buying power.
Front Desk Supervisor
First Service Residential - Axis on Brickell
01.2015 - 02.2020
The front desk Supervisor works independently, and without direct supervision
Possesses strong Communication, telephone, and customer service skills
Meets and greets residents, checks guests and service providers in/out
Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records, and forms
Demonstrates excellent customer service, communication, and time management skills
Monitors and Controls Electronic Security Control Systems
Responds to emergency situations in a timely and efficient manner
Monitors and controls access to the building
Maintains daily log, records, and forms
Resolves and follows-up on all complaints/issues
Maintains a safe and secure environment throughout the building/property(s)
May be assigned other duties by the on-site property manager
Follows safety procedures and maintains a safe work environment.
Education
Registered Behavior Technician
Relias Academy
10.2023
High School Diploma -
Department of Education State of Florida
Miami, FL
02.2017
Real Estate 63-Hour Sales Associate Pre-License Course -