Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brayan Vasques Cruz

Houston,TX

Summary

Proven hospitality professional with a track record of enhancing guest experiences at Pappadeaux's Seafood Kitchen. Excelled in multitasking and exceptional customer service, significantly improving service efficiency. Skilled in cash handling and fostering a welcoming atmosphere, demonstrating a strong work ethic and hospitality service expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Pappadeaux's Seafood Kitchen
05.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Dishwasher

Pappadeaux's Seafood Kitchen
03.2019 - 03.2020
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Busser

Pappadeaux's Seafood Kitchen
05.2018 - 03.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Bachelor of Arts - Hospitality Management

The University of Texas Rio Grande Valley
Edinburg, TX
12-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • ServSafe Food Handler Certification - National Restaurant Association.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Server

Pappadeaux's Seafood Kitchen
05.2020 - Current

Dishwasher

Pappadeaux's Seafood Kitchen
03.2019 - 03.2020

Busser

Pappadeaux's Seafood Kitchen
05.2018 - 03.2019

Bachelor of Arts - Hospitality Management

The University of Texas Rio Grande Valley
Brayan Vasques Cruz