Summary
Overview
Work History
Education
Skills
Certification
CustomerServiceRepresentative
Braydan Castrop

Braydan Castrop

Summary

Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient Technical Writer with 4 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technical Data Developer, Scrum Master

ECS Federal, US Postal Service
11.2018 - Current
  • Help in the engineering, development, maintenance, troubleshooting and technical documentation of mail sorting machines
  • Performing impact analysis for USPS mail sorting machines, had to determine how each machine operates before providing a recommendation on any changes to documentation
  • Gained insight into sortation technology, USPS operations and maintenance procedures
  • Learned coding and loading handbooks to online site using Vasont and Stylus Studio
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Proofread copy written by colleagues to correct spelling, punctuation and grammar.
  • Organized material to research and complete writing tasks.
  • Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.

Field Coordinator, Special Event Aide

City of Yukon
05.2012 - Current
  • Helped setup and run special events
  • Learned to manage employees
  • Learned to work well within a team and to adapt to changing situations
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Provided general cleaning of venue spaces before, during and after events.
  • Processed payments, checked tickets and directed guests to locations.
  • Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.

Education

Bachelor of Science - Mechanical Engineering

Oklahoma Christian University
Edmond, OK
2014.08 - 2018.05

Skills

  • Scrum Processes
  • Meeting Participation
  • Backlog Management
  • Sprint Planning
  • MS Office Proficiency
  • Teamwork and Collaboration
  • Vasont
  • Stylus Studio

Certification

  • CSM - Certified Scrum Master
Braydan Castrop