Summary
Overview
Work History
Education
Skills
Timeline
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Braydan Greathouse

Lindsay,OK

Summary

Dynamic and versatile professional with extensive experience in fast-paced food service and retail environments, notably with Sodexo USA. Excelled in enhancing customer satisfaction through exceptional service and efficient food preparation, leveraging strong multitasking and communication skills. Proven track record in improving operational efficiency and maintaining high sanitation standards, contributing to a positive and productive workplace.

Overview

5
5
years of professional experience

Work History

Food Service Worker

Sodexo USA
01.2024 - 08.2024
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Cleaned and organized kitchen, dining and service areas.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Processed customer payments and balanced cash drawers.
  • Learned other teammates' work tasks to train as backup.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Adjusted food preparation methods in accordance with customer requests.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Utilized POS system to receive and process food and beverage orders.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Set up and broke down food service lines quickly to maintain service flow.

Sandwich Artist

Subway
01.2024 - 04.2024
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Greeted guests, promoted specials, and took orders.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Accurately operated cash register to process customer payments.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept workplace clean and organized in line with restaurant policies.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Increased speed of service through effective multitasking and time management skills.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.

Liquor Store Clerk

Party Pier
06.2022 - 04.2023
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
  • Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
  • Received payments by cash, credit, and personal check and remitted correct change.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Recommended complementary purchases to customers, increasing revenue.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Assisted with merchandising tasks, creating eye-catching displays that attracted customers and promoted sales growth.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Contributed to a safe and secure store environment by adhering to established safety protocols and reporting potential hazards promptly to management.
  • Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
  • Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.

Distribution Associate

Macy's
10.2019 - 12.2019
  • Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Prioritized and rearranged tasks to meet changing demands.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
  • Optimized space utilization within the warehouse through strategic organization of products and materials.
  • Facilitated cross-training initiatives within the distribution center team to promote flexibility, adaptability, and enhanced skill sets among staff members.
  • Maximized workforce productivity through effective communication of daily goals, priorities alignment, and performance feedback discussions among team members.

Education

High School Diploma -

Lindsay High School
Lindsay, OK
05-2020

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Strong work ethic
  • Cleaning and sanitation
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Positive attitude and energy
  • Team oriented
  • Fast-paced environment
  • Flexible schedule
  • Working quickly
  • Productivity and efficiency
  • Working with diverse people
  • Safe food handling
  • Cash register operation
  • Food preparation
  • Food and safety standards
  • Interpersonal skills
  • Efficient food preparation
  • Order taking accuracy
  • Basic mathematics
  • Food assembly
  • Menu memorization
  • Quality control
  • Complex Problem-solving
  • Heavy lifting capacity
  • Food storage practices
  • Professional appearance maintenance
  • Covid-19 safety protocols
  • Cross-functional teamwork
  • Sanitation standards compliance
  • ServSafe
  • Equipment maintenance
  • Food storage
  • Patient care
  • Patient relations
  • Inventory control
  • Food quality assessment
  • Food waste reduction techniques
  • Food portioning control
  • Interpersonal relationship building
  • Food presentation techniques
  • Customer feedback analysis
  • Food service sales techniques
  • Supply inventory management
  • Food production scheduling
  • Food service equipment maintenance
  • Food service marketing tactics
  • Menu item pricing strategies

Timeline

Food Service Worker

Sodexo USA
01.2024 - 08.2024

Sandwich Artist

Subway
01.2024 - 04.2024

Liquor Store Clerk

Party Pier
06.2022 - 04.2023

Distribution Associate

Macy's
10.2019 - 12.2019

High School Diploma -

Lindsay High School

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Braydan Greathouse