BRAYDEE AUDRA NOLAND
Collinsville
Overview
9
9
years of professional experience
Work History
Client Accounting Specialist
Nationwide Debt Reduction Services
08.2017 - 09.2018
- Outbound calls, emails & letters to clients regarding missed payments
- Collected past due amounts, determined eligibility for payment arrangements, updated payment/banking information, maintained spreadsheets for payments and mailers, responsible for incoming/outgoing mail, and maintained exceptional customer service.
Office Manager/Sampling Coordinator
Whistle Post Brewing
03.2017 - 07.2017
- Managed private events, coordinated sampling calendar and work schedule, reported to VP/General Manager, handled QuickBooks A/P, A/R, tracked product, provided customer service, managed new hire paperwork, and sent agent permit requests.
Verification/Client Relation Specialist
Clear Investigative Advantage
01.2016 - 02.2017
- Registered drug tests, communicated with lab personnel, handled verifications for employment and education, processed credit checks, and ensured reportable results.
Scheduling Coordinator
Jensen Orthodontic Arts
05.2015 - 01.2016
- Answered phone lines, greeted patients, scheduled appointments, set up payments in QuickBooks, verified insurance benefits, and created communication letters.
Patient Access/Registration (Emergency Department)
Medical Center of Mckinney
01.2014 - 05.2015
- Registered patients, verified insurance eligibility, collected payments, managed reports, trained new hires, and explained patient rights.
Data Entry/ Document Research Specialist(contract)
Cornerstone staffing
08.2013 - 10.2013
- Processed payment requests, quality control on pending payments, communicated with properties for documents, and prepared spreadsheets of discrepancies.
Customer Service Representative
United Debt Services
07.2011 - 12.2012
- Provided excellent service to customers and creditors via various communication methods, assisted customers, and performed data entry.
Receptionist/Floor Manager
Senior Health Care
04.2009 - 06.2010
- Started on phone sales, promoted to receptionist/floor manager, answered phones, screened applicants, assisted with payroll, and communicated with sales consultants and customers.
Skills
Customer service
Administration
Data management
patient access/ insurance processing
Locations
- Plano, TX, 75074
- Pilot Point, TX, 76258
- Mckinney, TX, 75069
- Frisco, TX, 75034
- Dallas, TX, 75201
Timeline
Client Accounting Specialist
Nationwide Debt Reduction Services
08.2017 - 09.2018
Office Manager/Sampling Coordinator
Whistle Post Brewing
03.2017 - 07.2017
Verification/Client Relation Specialist
Clear Investigative Advantage
01.2016 - 02.2017
Scheduling Coordinator
Jensen Orthodontic Arts
05.2015 - 01.2016
Patient Access/Registration (Emergency Department)
Medical Center of Mckinney
01.2014 - 05.2015
Data Entry/ Document Research Specialist(contract)
Cornerstone staffing
08.2013 - 10.2013
Customer Service Representative
United Debt Services
07.2011 - 12.2012
Receptionist/Floor Manager
Senior Health Care
04.2009 - 06.2010
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