Brayden Baker
Spokane,WA
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly learn new skills. Skilled in customer service, multitasking, and time management with a commitment to delivering positive and memorable experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fireplace Sales Manager
Spokane Workers Cooperative/ Bigfoot mechanical
Spokane, WA
06.2023 - 05.2024
- Fireplace Sales, Customer communications, Writing up bids, Sourcing parts, Setting up and maintaining relationships with vendors
Site Surveyor, Head of QC
Revolution Solar
Spokane, WA
07.2022 - 06.2023
- Survey site for potential solar array installation, Reviewing install design against surveyor measurements to ensure proper fit at time of installation, Perform Quality checks after installation, Review Quality checks of all other surveyors file reports on each states performance and inform management of any fixes that installers need to be sent back to take care of, Assist scheduling team in setting up times for Quality checks to be performed by contacting homeowners, Driving usually 4-10 hours per day, with occasional trips that require hotel stays and in rare circumstances flying to different states
Sales Associate
The Floor Trader
Spokane, WA
04.2022 - 07.2022
- Assist customers with flooring and tile purchases, Keeping sales floor clean and organized, Processing transactions and loading out purchased materials, Use of forklift for loading and unloading pallets of materials
Packaging Technician II
Jubilant HollisterStier
Spokane, WA
06.2018 - 04.2022
- Inspection and packaging of vials of medication, Cleaning of rooms and equipment, Running equipment for inspection, labeling, packaging, etc., Following cGMP and company SOP in line with FDA regulations
Customer Service Associate - Flooring
LOWES HOME CENTERS LLC
Spokane, WA
07.2017 - 05.2018
- Assist customers with flooring and tile purchases, Keeping sales floor clean and organized, Processing transactions and loading out purchased materials, Use of forklift for loading and unloading pallets of materials, Process cycle counts and stock the product to the shelf
Customer Service Desk Associate
LOWES HOME CENTERS LLC
Spokane, WA
09.2015 - 07.2017
- Assist customers with product pick-ups and returns, As well as answering generalized questions including where they could find different products throughout the store, Handle incoming and outgoing phone calls, informing customers on the status of their orders, Process online order fulfillment, including locating and assembling orders and informing customers once the order is ready for pick up, Assist in training new associates and getting them acquainted with the roles of the position and what is required of them
Parts Sales Associate
AutoZone
Billings, MT
09.2014 - 08.2015
- Assist customers with determining which part(s) they need to complete the repair(s) on their vehicle, Use diagnostic equipment to read 'check engine' codes and determine the condition of parts including batteries, alternators, and starters, Assist customers with minor maintenance including replacing windshield wipers, headlights, batteries, recharging a/c, etc., Deliver orders placed by local mechanic shops via phone or online
Overnight Dairy Stocker
Walmart
Marysville, WA
03.2014 - 08.2014
- Stock dairy coolers and frozen foods sections of the store, Rotate product forward and pull foods that have, or are close to, expiring, Help customers with locating any product they were searching for
Front Desk Clerk
Quality Inn and Suites
Arlington, WA
02.2013 - 03.2014
- Check guests out of their rooms in the morning, Setup breakfast for guests in the early morning, Assign daily cleaning schedules to all housekeeping staff, Handle all incoming phone calls, including setup or cancellation of any reservations, directing calls to specific guests, complaints, etc., Check guests into their rooms in the afternoon, including taking payments, Handle the night audit system, including gathering any required documents at the end of the night, Perform cash drops into the safe as required to keep the register funds below the limit
Education
High school diploma -
Lakewood High School
Arlington, WA06.2011
Skills
- Forklift
- Cash Register
- Customer Services
- Reach Operator
- Payment Processing
- CGMP
- Quality Control
- Customer service
- Microsoft Office
- Communication skills
- Retail management
- Retail Sales
- Mobile devices
- Operating systems
- Order fulfillment
- Front desk
Languages
English - Fluent
Certification
Driver's License, 01/01/11
Assessments
- Customer focus & orientation, Proficient, 05/01/23, Responding to customer situations with sensitivity
- Retail customer service, Proficient, 05/01/23, Responding to customer situations in a retail setting
- Medical receptionist skills, Proficient, 05/01/22, Managing physician schedules and maintaining accurate patient records
- Attention to detail, Proficient, 05/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Manufacturing fit, Proficient, 06/01/22, Measures the traits that are important for success in manufacturing roles
- Mechanical knowledge, Proficient, 06/01/23, Understanding and applying mechanical concepts and processes
- Work style: Reliability, Proficient, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Warehouse shift leader, Proficient, 06/01/23, Supervising warehouse staff and maintaining safety and security standards
- Delivery driver, Proficient, 06/01/22, Interpreting instructions or signs and solving problems
- Management & leadership skills: Impact & influence, Completed, 04/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
References
References available upon request.
Timeline
Fireplace Sales Manager
Spokane Workers Cooperative/ Bigfoot mechanical
06.2023 - 05.2024
Site Surveyor, Head of QC
Revolution Solar
07.2022 - 06.2023
Sales Associate
The Floor Trader
04.2022 - 07.2022
Packaging Technician II
Jubilant HollisterStier
06.2018 - 04.2022
Customer Service Associate - Flooring
LOWES HOME CENTERS LLC
07.2017 - 05.2018
Customer Service Desk Associate
LOWES HOME CENTERS LLC
09.2015 - 07.2017
Parts Sales Associate
AutoZone
09.2014 - 08.2015
Overnight Dairy Stocker
Walmart
03.2014 - 08.2014
Front Desk Clerk
Quality Inn and Suites
02.2013 - 03.2014
High school diploma -
Lakewood High School
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