Dynamic and adaptable professional with a strong background in customer service and team building. Known for fostering collaboration and resolving issues efficiently, contributing to enhanced team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Ticket Center Assistant
University Of Arkansas Athletics
Fayetteville
02.2025 - Current
Responded to frequent phone calls regarding ticketing issues and provided troubleshooting assistance.
Address ticketing system problems in person on game days.
Problem-solve for any new situations that I have not come across before.
Ensure everyone on my team knows what they are doing, and assist them in the best way possible.
Work sporting events selling tickets, as well as ensuring players' guests get checked in to their right seats.
Pro Shop Attendant
D-bat Little Rock
Little Rock
12.2022 - 08.2024
Assisted customers with product selection and inquiries at the pro shop.
Maintained cleanliness and organization of merchandise displays as well as work areas.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Greeted customers and provided excellent customer service.
Court Lead
Urban Air Adventure Park
Benton
03.2022 - 02.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
I ensured my coworkers were in the correct place, and everyone was doing what they were supposed to.