Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Member Sales Representative
Planet Fitness
10.2022 - Current
Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
Assisted in training and onboarding of new sales representatives, sharing best practices to ensure their success within team.
Completed data entry, maintained filing system for members and entered and retrieved data for accuracy, completeness and privacy.
One of my achievements at this job is being recognized from our Area Director in my hard work and awarding me for that
Sales Consultant
Pet Food Express
06.2021 - 01.2022
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
One of my achievements at this job is getting what we call "a Whole Life Hero" which is selling a customer in 6 different categories in the store
Sales Associate
Party City
09.2021 - 12.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
One of my achievements at this job is although I was seasonal I was held onto for extra months because of my hard work