Brayden damico
Jefferson,GA
Summary
Customer-focused professional with experience resolving concerns, supporting team workflows, and keeping operations running smoothly. Known for strong communication, attention to detail, and quick problem-solving.
Overview
6
6
years of professional experience
Work History
Supervisor
Kroger
Jefferson, Georgia
06.2020 - Current
- Addressed customer complaints promptly, contributing to overall satisfaction.
- Provided assistance to customers with their concerns to ensure satisfaction. using Kroger service guidelines.
- Assisted Kroger front-end associates with their tasks to enhance efficiency, and kept checkout area running smoothly.
- Monitored store safety rules and reported workplace hazards for correction.
- Organized shift work in the Kroger department to maintain operational flow.
plumbers helper
Gainesville Plumbing
Gainesville, Georgia
07.2025 - 04.2026
- Assisted Gainesville plumbers in pipe installation and fixture repairs, contributing to timely project completion.
- Moved tools, materials, and supplies to active service sites.
- Ensured cleanliness of plumbing work areas post-repair.
- Observed skilled craft experts and supervisors to learn basic and advanced plumbing techniques.
- Created detailed customer quotes for service work, ensuring transparency and accuracy in pricing.
- Engaged in customer sales conversations, aiding in service recommendations and enhancing customer satisfaction.
Education
High School Diploma -
Jackson County High School
Jefferson Ga05-2024
Skills
- Customer-centric approach
- Customer experience
- Problem solving and decision-making
- Complex problem solving
- Process improvement
- Operational efficiency
- Workflow management
- Team collaboration
- Team building and collaboration
- Verbal and written communication
- Relationship building
- Attention to detail
Timeline
plumbers helper
Gainesville Plumbing
07.2025 - 04.2026
Supervisor
Kroger
06.2020 - Current
High School Diploma -
Jackson County High School