Brayden Dieu

Supervisor responsible for developing top-performing sales representatives, refining and teaching scalable sales processes, holding high performance standards, and driving rapid turnarounds through behavior-based coaching.

• Rep Development & Coaching: Developed and coached high-performing sales representatives through daily training, data-driven feedback, and individualized performance plans, consistently elevating individual and team results.
• Pilot Development: Played a key role in launching and leading the Home-Based Essentials pilot, delivering 50 installs and $40K in revenue.
• Sales Process Refinement: Refined, standardized, and taught sales processes to improve utilization, conversion, and installation rates, ensuring consistent execution across the team.
• Team Development: Facilitate high-impact training sessions and daily briefings to motivate staff, and foster a culture of accountability and success.

• Program Development: Played a key role in launching and optimizing a pilot program focused on customer re-engagement, contributing to 100+ new customer in a single month.
• Mentorship: Provided foundational support and coaching for a team of 10 sales representatives, establishing best practices for the reinstatement of security services.
• Metrics Optimization: Monitored real-time performance data to identify trends and process improvements, significantly enhancing sales efficiency.
• Rapid Performance Turnarounds: Quickly turned around underperforming initiatives by identifying key behavior gaps, implementing targeted coaching, and reinforcing daily execution habits, resulting in immediate gains in customer re-engagement and sales.

• Revenue Growth: Consistently exceeded targets for installed revenue and service upgrades through strategic outbound customer engagement.
• Quality Assurance: Maintained exceptional customer satisfaction ratings while identifying opportunities for system enhancements and insurance transfers.