Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Brayden Eubanks

Brayden Eubanks

Columbus

Summary

Motivated and detail-oriented professional with experience in aviation, leasing, and hospitality operations. Former Southwest Airlines Ramp Agent with strong knowledge of airline procedures, safety compliance, and team coordination. Skilled in administrative support, customer service, and communication with proven ability to manage projects, coordinate schedules, and provide high-level support to leadership teams. Seeking to bring organizational expertise and a commitment to operational excellence to the Administrative Assistant role with Southwest Airlines.

Overview

2
2
years of professional experience

Work History

Leasing Specialist

Oakwood Management
11.2024 - Current
  • Manage scheduling and calendar coordination for property tours, lease signings, and resident appointments using Microsoft Outlook.
  • Draft, edit, and review leasing agreements, correspondence, and internal communications in Microsoft Word to ensure accuracy and professionalism.
  • Create and maintain detailed leasing and occupancy reports using Microsoft Excel to support management decision making.
  • Prepare presentations and marketing materials in Microsoft PowerPoint for community events and resident engagement initiatives.
  • Organize and maintain resident files, application records, and compliance documentation for quick and efficient retrieval.
  • Support department initiatives by coordinating community events, resident activities, and cultural engagement efforts.
  • Process applications, payments, and financial transactions with attention to confidentiality and accuracy.
  • Provide high level customer service and conflict resolution to ensure positive resident experiences.
  • Assist leadership with administrative tasks, including expense reporting, payroll processing, and vendor coordination.

Ramp Agent

Southwest Airlines
07.2024 - 11.2024
  • Loaded/unloaded cargo, baggage, and mail following strict safety protocols
  • Operated ground support equipment including tugs, belt loaders, and forklifts
  • Collaborated with crews to ensure accurate weight distribution and timely departures
  • Maintained clean and hazard-free ramp/gate areas, ensuring adherence to aviation standards
  • Communicated with teams via radio for efficient operations and coordination

Shift Manager

Chick-fil-A
12.2023 - 07.2024
  • Lead and motivate team members to deliver a superior guest experience
  • Manage daily operations, including opening and closing procedures
  • Ensure adherence to food safety and sanitation standards
  • Handle customer inquiries, complaints, and feedback professionally
  • Assist in inventory management and ordering supplies
  • Train, develop, and coach team members to enhance performance
  • Monitor and manage labor and food costs to optimize profitability
  • Maintain a clean, safe, and welcoming environment for guests and team members
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Education

High School Diploma -

Northeastern High School
Springfield, OH
05-2023

Skills

  • Customer service
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking
  • Airport Safety
  • Administrative support
  • Problem solving
  • Tenant issue resolution
  • Training and mentoring

LANGUAGES

English (Fluent)

Timeline

Leasing Specialist

Oakwood Management
11.2024 - Current

Ramp Agent

Southwest Airlines
07.2024 - 11.2024

Shift Manager

Chick-fil-A
12.2023 - 07.2024

High School Diploma -

Northeastern High School

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