Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brayden Gonyea

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Frozen Food Stocker

Wegmans Food Markets, Inc
02.2021 - Current
  • Greeted customers and directed to requested products.
  • Interacted with guests in friendly and knowledgeable way.
  • Kept work areas neat, clean and free from debris.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

High School Diploma -

Cicero North Syracuse High School
Cicero, NY
06.2023

Skills

  • Assessing Customer Needs
  • Customer Service
  • Organization and Categorization
  • Case Coordination
  • Sales Support
  • Active Listening
  • Customer Relations
  • Retail Sales Customer Service
  • Problem-Solving Ability

Timeline

Frozen Food Stocker

Wegmans Food Markets, Inc
02.2021 - Current

High School Diploma -

Cicero North Syracuse High School
Brayden Gonyea