Currently an efficient Wash Associate successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.
Overview
3
3
years of professional experience
Work History
Evening Wash Associate
Crew Carwash
06.2022 - Current
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
Monitored inventory levels for adequate supply of chemicals and materials.
Maintained and managed inventory for equipment, supplies and chemicals using Windows.
Busser
McGraw's Chop And Fish House
05.2020 - 05.2022
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Trained new staff in bussing and cleaning procedures.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Sandwich Artist
Jimmy Johns
10.2019 - 04.2020
Greeted guests, promoted specials and took orders.
Assisted customers in choosing menu items by providing food complementing information.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Shared information with customers about menu items, preparation methods and ingredients.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.