Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brayden Hayes

Clackamas,0R

Summary

Dynamic sales professional with expertise in customer service and inventory control at Journeys Shoe Store. Enhanced team productivity and increased sales by recommending complementary purchases. Skilled in cash handling and relationship building, fostering repeat business. Proven ability to manage high-stress situations and maintain store appeal, contributing to a 15% increase in customer satisfaction.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server, stocker, sales associate position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Sales Associate/Stocker

Journeys Shoe Store
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Interacted with guests in friendly and knowledgeable way.

Education

No Degree -

Clackamas High School
Clackamas, OR
06.2026

Skills

Customer service

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Relationship building
  • Flexible schedule
  • Stocking and receiving
  • Client service
  • Store opening and closing
  • Product sales
  • Sales strategies
  • Retail store operations
  • Inventory control
  • Merchandise display
  • Negotiation tactics
  • Persuasion techniques
  • Shipment processing
  • Product demonstrations
  • Friendly and outgoing
  • Merchandising

Accomplishments

  • These accomplishments are to do with school and not my work experience.
  • I had the role of Theatre props manager, as helping lead/direct other groups and teams.
  • Collaborated with team of 6-7 in the development of show like Into The Woods, The Little Prince, Guys & Dolls, etc.
  • Supervised team of 30 staff members. (including all other teams)
  • Achieved finishing projects and designs early through effectively helping with building, drawing up designs and managing inventory.

Timeline

Sales Associate/Stocker

Journeys Shoe Store
11.2024 - Current

No Degree -

Clackamas High School