Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brayden Henry

Eyota

Summary

Experienced healthcare coordinator with expertise in dispatch operations, known for streamlining workflow and enhancing operational efficiency. Recognized for reliability, teamwork, and adaptability to meet evolving demands. Proficient in communication and adept at problem-solving to ensure effective coordination within healthcare settings.

Overview

8
8
years of professional experience

Work History

General Service Dispatch Coordinator

Mayo Clinic
08.2022 - Current
  • Created a training guide to improve training across the department
  • Created dashboards that provide real-time insights into patient and guest movement trends and performance metrics
  • Monitor patient and guest movement at Mayo Clinic Saint Mary's and Rochester Methodist Campuses
  • Professionally answer telephone calls and assist staff with entering patient and guest transport requests
  • Provide input for policy and procedure updates
  • Trained and supervised staff on customer service protocols, resulting in improved customer service standards

Basketball Coach

Hurricanes AAU
02.2024 - Current
  • Created an extended season team to give extra opportunities to basketball players from multiple schools
  • Created a roster and signed the team up for tournaments in the surrounding area
  • Enhanced player skills through personalized coaching and feedback.
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.

Farm Hand

Produce Plus Inc
07.2017 - Current
  • Assisted in planting and harvesting crops, including grains, vegetables and fruits
  • Deliver produce to various locations
  • Loaded and unloaded trucks with supplies and materials
  • Wash and bin various types of produce

Girls Basketball Coach

Dover-Eyota High School
11.2023 - 02.2024
  • Developed individualized practice plans for each player to improve their specific skills and performance
  • Provided individualized feedback to athletes that improved their technique, resulting in better overall performance
  • Organized team practices that were both challenging and enjoyable

General Service Escort

Mayo Clinic
03.2021 - 08.2022
  • Transport patients during admissions and discharges throughout the hospital safely and efficiently
  • Transport visitors and different types of equipment, including wheelchairs, stretchers, and carts throughout the hospital
  • Utilize a phone and pager to respond to requests

Overnight Stocker

Hy-Vee
06.2020 - 01.2021
  • Assisted customers with locating items on the floor
  • Completed daily tasks such as dusting, mopping and organizing backroom storage areas
  • Performed regular audits of store shelves to ensure items were in the correct locations

Education

High School Diploma -

Dover-Eyota High School
Eyota, MN
05.2020

Skills

  • Communication Skills
  • Customer Service
  • Effective Time Management
  • Fast Learner
  • Hard Worker
  • Leadership
  • Microsoft Office
  • Strategic planning

Timeline

Basketball Coach

Hurricanes AAU
02.2024 - Current

Girls Basketball Coach

Dover-Eyota High School
11.2023 - 02.2024

General Service Dispatch Coordinator

Mayo Clinic
08.2022 - Current

General Service Escort

Mayo Clinic
03.2021 - 08.2022

Overnight Stocker

Hy-Vee
06.2020 - 01.2021

Farm Hand

Produce Plus Inc
07.2017 - Current

High School Diploma -

Dover-Eyota High School

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