Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brayden Lidbury

Shawano

Summary

Dynamic and detail-oriented professional with a strong background in customer service and cleaning, honed at True Value Company. Proven ability to enhance customer satisfaction through problem-solving and effective communication. Skilled in maintaining cleanliness and organization, ensuring a safe environment while managing inventory and providing exceptional service.

Overview

2
2
years of professional experience

Work History

Participant Hired Worker

State of Wisconsin
11.2024 - Current
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Performed yard maintenance duties as needed to maintain home appearance

Store Team Member

True Value Company
04.2024 - 10.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Enhanced team performance, providing feedback and coaching to peers.
  • Trained new team members, ensuring they were well-prepared for their roles.
  • Managed inventory, ensuring products were well-stocked and current.
  • Handled cash transactions with accuracy, maintaining financial integrity at checkout.
  • Addressed and resolved customer issues, ensuring positive resolution for all parties involved.
  • Assisted customers in finding products to meet their needs, enhancing shopping experience.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Team Member

Burger King
02.2023 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Increased repeat business with high standards of food quality and service.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Education

High School Diploma -

Shawano High School
Shawano, WI
06-2027

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Restocking skills
  • Materials loading
  • Cleaning and sanitation

Timeline

Participant Hired Worker

State of Wisconsin
11.2024 - Current

Store Team Member

True Value Company
04.2024 - 10.2024

Team Member

Burger King
02.2023 - 04.2024

High School Diploma -

Shawano High School

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Brayden Lidbury