Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Brayden Morris

Eugene,OR
Opportunities Don't happen.You create them.
Chris Grosser
Brayden Morris

Summary

Friendly personality with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of the coffee industry, with enthusiasm for promoting sustainable and fair-trade coffee. I am a very hard worker and will always go out of my way to do more and outperform my job title.

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
years of professional experience

Work History

Black Rock Coffee Bar

Barista
05.2022 - Current

Job overview

  • Pleasantly interacted with 1,000's of customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Set and achieved goals for professional development and advancement.

Black Rock Coffee Bar

Assistant Manager
06.2023 - 10.2023

Job overview

  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Managed over 20 employees on a weekly basis, while successfully leading my team through nearly $1,000 hours.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reviewed sales and gross profit reports to assess company efficiency.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.

WinCo Foods

Courtesy Clerk
09.2020 - 06.2021

Job overview

  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected more than 500 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Restocked and organized merchandise in front lanes.
  • Conducted one-on-one training several new employees to teach various store procedures.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Troubleshot issues with and repaired injection molding machines, robotic bottle packing machines and casting furnaces.
  • Maintained meticulous records of all repair work that was made to machines and equipment.

Education

Lane Community College
Eugene, OR

MBA from Business Management
06.2026

North Eugene High School
Eugene, OR

High School Diploma
06.2022

University Overview

  • Honor Roll 2018-2022
  • 3.86 GPA
  • Elected Captain of Football and Basketball teams

Skills

  • Hand Eye Coordination
  • Quick movement
  • Cash Handling
  • Order Accuracy
  • Service Prioritization
  • Product Promotion
  • Stocking and Replenishing
  • New Hire Training
  • Collaborative Relationships
  • Excellent Memory
  • Customer Interaction
  • Public Relations
  • Inventory Accuracy
  • Time Management
  • Policy and Procedure Development
  • Hiring and Staffing
Availability
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Timeline

Assistant Manager

Black Rock Coffee Bar
06.2023 - 10.2023

Barista

Black Rock Coffee Bar
05.2022 - Current

Courtesy Clerk

WinCo Foods
09.2020 - 06.2021

Lane Community College

MBA from Business Management

North Eugene High School

High School Diploma

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Brayden Morris