Brayden Saunders

- Collaborated with team members to resolve user-reported technical issues in software and created documentation to track the changes
- Added new features on inventory management tools and worked with users to meet all specifications
- Replicated a process that helps facilitate credit card transactions using Oracle Applications, PL/SQL, and Bash Scripts
- Assisted in the setup of a Windows Virtual Machine that would allow users to access applications remotely
- Created easy to reference guides on how to use various software the company uses to help with onboarding new users

• Communicate with and assist co-workers and managers to resolve issues pertaining keys, rooms, packages, and more
• Collaborated with other dorms to ensure the entire neighborhood of dorms was secure and had sufficient resources
• Prepared reports elaborating on any problems encountered while at the desk and keeping a number of records detailing a variety of day-to-day transactions
• Maintained records detailing possession of loaned items, money for cash exchange, and other misc. notes
• Designed workflow tools in Microsoft Excel to help reduce redundant tasks using TypeScript and Power Automate