Brayden Sims

As a Front Desk Receptionist at Rinehart Dental, I handle patient arrivals, manage appointment scheduling, and ensure effective communication with patients and staff. I maintain accurate patient records, verify insurance information, and process insurance claims efficiently.

I promptly address patient inquiries via phone, email, or in person, providing assistance with appointments, services, and billing matters. Additionally, I maintain the cleanliness and organization of the front desk area and ensure compliance with HIPAA regulations.

In addition to my front desk duties, I provide administrative support to the dental team, including assistance with patient records and referrals. I also have the opportunity to shadow the dentist and dental assistants, gaining valuable insights into the clinical side of dental practice.

As a Shift Leader, I oversee daily restaurant operations, ensuring a positive experience for both customers and staff. I lead and motivate my team, delegate tasks effectively, and maintain high standards of service and cleanliness. I prioritize customer satisfaction by greeting customers warmly, addressing their needs promptly, and resolving any issues that may arise. Additionally, I handle financial transactions accurately, manage inventory, and train new team members to uphold our restaurant's commitment to quality and efficiency.

My responsibilities also include ensuring compliance with safety and sanitation regulations. I'm dedicated to providing excellent customer service and fostering a positive work environment.