Brayden Thomas
Gilbert,AZ
Summary
Seasoned Cafe Supervisor with relevant experience overseeing daily operations, managing staff, and ensuring customer satisfaction. Possess strong leadership skills combined with ability to create positive and productive work environment. Noteworthy impact in previous roles, including streamlining processes for improved efficiency, driving team performance, and enhancing overall guest experience. Skilled in inventory management, scheduling, and problem-solving.
Overview
4
4
years of professional experience
Work History
Café Supervisor
Life Time Fitness
11.2022 - Current
- Assisted in inventory management, keeping close track of inventory levels, while letting the team know when products needed restocking or reordering.
- Trained and onboarded new staff.
- Maintained a clean, sanitary work environment and ensured compliance with health regulations and safety standards.
- Worked with customers, providing them with the nutritional value of products, and assisting with any issues that may arise to ensure quality and customer experience.
- Handled cash registers frequently and ensured correct end-of-shift distribution.
- Increased ticket sale average by 12%.
- Member penetration increased by 5%.
Team Member / Lead
Harkins Movie Franchise
11.2021 - 11.2022
- Performed routine maintenance of theaters, complying with time and safety protocols.
- Worked at ticket counter to provide high quality customer service.
- Coached team members on various skills, including problem-solving, teamwork, and exceptional customer service skills.
- Increased team productivity by 15% in 2022.
Education
Bachelor of Arts - Finance
Arizona State University
Tempe, AZ05-2027
Associates Degree -
Chandler-Gilbert Community College
Gilbert, AZ05.2025
High School Diploma -
Mesquite High School
Gilbert, AZ05-2023
Skills
- Leadership & Team Training
- Customer Service
- Conflict Resolution
- Adaptability
- Time Management
- Problem solving
- Collaboration
- Financial analysis
- Inventory management
Volunteer Experience
- Organized community events while participating in NHS and as a member of Phi Theta Kappa and a member of the President Honors program.
Timeline
Café Supervisor
Life Time Fitness
11.2022 - Current
Team Member / Lead
Harkins Movie Franchise
11.2021 - 11.2022
Bachelor of Arts - Finance
Arizona State University
Associates Degree -
Chandler-Gilbert Community College
High School Diploma -
Mesquite High School