Brayden Tobias
Fuquay Varina,NC
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Tractor Supply Team Member
Tractor Supply
12.2023 - 01.2024
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Created and managed project plans, timelines and budgets.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted with inventory counts and stocking of merchandise.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Worked different stations to provide optimal coverage and meet production goals.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Harris Teeter Cashier
Harris Teeter
03.2020 - 11.2023
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Representative
SSG
01.2024 - 03.2024
- Recommended complementary purchases to customers, increasing revenue.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Expanded customer base through cold calling, networking, and relationship building.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High school diploma -
Fuquay-Varina High School
Bengal, OK 08.2017 - 05.2021
Skills
CashieringCash HandlingCommunication skillsOrganizational skillsCustomer serviceSalesCash registerFinancial servicesTeam managementInside sales
Team Collaboration
Multitasking Abilities
Following Instructions
Problem-solving abilities
Attention to Detail
Sales and Marketing
Logistics Coordination
Certification
Driver's License, 10/01/21, 08/01/29
Timeline
Sales Representative
SSG
01.2024 - 03.2024
Tractor Supply Team Member
Tractor Supply
12.2023 - 01.2024
Harris Teeter Cashier
Harris Teeter
03.2020 - 11.2023
High school diploma -
Fuquay-Varina High School
08.2017 - 05.2021