Proven track record in enhancing kitchen efficiency and customer satisfaction at Carilion Roanoke Riverside 3, showcasing expertise in sanitary food handling and a dedication to continuous improvement. Leveraged strong organizational skills and a positive attitude to exceed employer expectations, achieving significant waste reduction and compliance with health standards.
Overview
4
4
years of professional experience
Work History
Kitchen Staff
Carilion Roanoke Riverside 3
09.2023 - Current
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Made food according to standard recipes with requested changes for customer satisfaction.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Learned other teammates' work tasks to train as backup.
Sanitized dining ware and kitchen equipment according to health code standards.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
Prepared and cooked items requiring little or no processing such as hot cereals, concentrated or dehydrated soups, sauces and gravies.
Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Managed time to juggle multiple tasks simultaneously with ease.
Labeled and stored all food items correctly and checked expiration dates routinely.
Followed recipes and chef instructions to prepare food correctly.
Transported food items from storage areas to kitchen for prepping.
Unloaded food deliveries and stored items in proper locations for easy access.
Operated kitchen equipment in accordance with manufacturer instructions.
Associate
Food Lion Grocery
08.2022 - 03.2023
Greeted customers and offered assistance for increased customer satisfaction.
Developed and implemented strategies to increase customer satisfaction and engagement.
Analyzed customer data to identify trends and anticipate customer needs.
Utilized customer feedback to improve product offerings.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional services and pleasant shopping experiences to retail customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged in friendly conversation with customer to better uncover individual needs.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Recommended complementary purchases to customers, increasing revenue.
Warehouse Picker
General Sales of Virginia
07.2020 - 08.2021
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Operated pallet jacks to safely transport goods from warehouse to shipping area.
Stored materials and supplies for accessibility and easy retrieval.
Organized warehouse shelves and racks to maximize space utilization.
Kept tidy and organized warehouse to comply with cleanliness standards.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.