Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brayden Washington

Riverview,FL

Summary

Dynamic and results-oriented professional with extensive experience at Sam's Club and Costco, adept in customer service and stock management. Excelled in enhancing shopping experiences through meticulous organization and effective problem-solving. Proven track record in teamwork and collaboration, significantly improving operational efficiency. Demonstrates strong decision-making and excellent communication skills, ensuring high customer satisfaction and safety standards.

Overview

6
6
years of professional experience

Work History

Personal Shopper

Sam's Club
03.2023 - 09.2024
  • Have a welcoming and helpful attitude toward guests and other team members.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Modeled and delivered a distinctive and delightful customer experience.
  • Recommend items for sale to customers and recommend trade-up and/or companion items.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Keep counters and shelves clean and well merchandised, take inventory, and maintains records. Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.

Merchandise Associate

Costco
04.2020 - 03.2023
  • Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
  • Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
  • Ensured products were correctly labeled and priced.
  • Executed price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.
  • Ensured that the products are stocked and properly merchandised to provide the customer the best possible shopping.
  • Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
  • Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
  • Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
  • Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.

Lifeguard

Rapids Water Park
05.2018 - 01.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.

Education

High School Diploma -

Forest Hill High School
West Palm Beach, FL
05.2019

Skills

  • Customer Service
  • Planning and Organization
  • Decision-Making
  • Heavy Lifting
  • Time Management
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Stock management
  • Reliability
  • Teamwork and Collaboration

Interests

  • Detailing cars
  • Gaming
  • Traveling
  • Cooking
  • Fitness

Timeline

Personal Shopper

Sam's Club
03.2023 - 09.2024

Merchandise Associate

Costco
04.2020 - 03.2023

Lifeguard

Rapids Water Park
05.2018 - 01.2020

High School Diploma -

Forest Hill High School

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Brayden Washington