Brayden Wiggins
Summary
Results-driven Store Leader known for high productivity and efficient task completion. Specialize in inventory management, staff training and development, and customer service excellence. Excel in leadership, problem-solving, and communication, ensuring smooth store operations and positive team dynamics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Leader
Get Go | Café + Market
09.2025 - Current
- Supervised daily store operations and ensured compliance with company standards.
- Trained and mentored new team members on customer service best practices.
- Managed inventory levels and organized product displays to enhance visibility.
- Coordinated staff schedules to optimize coverage during peak hours.
Assistant Manager
Bob Evans
08.2024 - 09.2025
- Coordinated training sessions for new staff, fostering a supportive environment that improved team performance and customer service.
- Demonstrated strong leadership by mentoring team members, contributing to a positive workplace culture, and improving staff retention.
- Cultivated a collaborative team atmosphere, enhancing morale and contributing to improved staff retention and overall productivity.
Acting General Manager
Charter Foods - Taco Bell
01.2022 - 06.2024
- Oversee daily operations, boost team efficiency, enhance customer satisfaction, resolve conflicts, drive sales
- Coordinated staff schedules and managed inventory to optimize operations, resulting in improved service efficiency and customer satisfaction.
- Fostered a positive work environment by mentoring staff, promoting teamwork, and enhancing employee retention.
Director - Support Services
Axion Development
03.2023 - 12.2023
- Spearheaded the implementation of a new support ticketing system, enhancing response times and significantly boosting customer satisfaction.
- Coordinated cross-functional teams to streamline service delivery, leading to a more efficient workflow and improved customer engagement.
- Developed training programs for support staff, resulting in measurable improvements in team performance and service quality.
Skills
- Team Building
- Customer Engagement
- Operational Efficiency
- Performance Optimization
- Training Development
- Problem Solving
- Customer Retention
- Leadership Skills
- Inventory management
- Store operations
- Employee development
Certification
• Adobe Marketing Specialist
• Certified Associate in Project Management (CAPM)
• HRCI Human Resource Associate Specialization
• Google IT Support
• Certified Associate in Project Management (CAPM)
• HRCI Human Resource Associate Specialization
• Google IT Support
Timeline
Store Leader
Get Go | Café + Market
09.2025 - Current
Assistant Manager
Bob Evans
08.2024 - 09.2025
Director - Support Services
Axion Development
03.2023 - 12.2023
Acting General Manager
Charter Foods - Taco Bell
01.2022 - 06.2024