Agile and adaptable department leader with stellar work history, motivational approach and upbeat nature. Skilled at training associates and leveraging organized approaches to handle customer service requirements.
Overview
4
4
years of professional experience
Work History
Department Supervisor With Keys
The Home Depot Inc
03.2021 - Current
Trained and mentored new employees.
Improved customer service by projecting friendly and knowledgeable attitude.
Processed cash, credit, debit, and check payments.
Kept store clean and organized to provide shoppers with pleasant experience.
Opened inventory boxes and restocked shelves.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Monitored and restricted access to keys to maintain store security.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Educated staff on strategies for handling difficult customers and challenging situations.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Marked-down clearance items and relocated merchandise to proper store areas.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Sandwich Maker/Key Carrier
Which Wich Superior Sandwiches
01.2020 - 03.2021
Trained and mentored new employees.
Improved customer service by projecting friendly and knowledgeable attitude.
Kept store clean and organized to provide shoppers with pleasant experience.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Processed cash, credit, debit, and check payments.
Monitored and restricted access to keys to maintain store security.