Brayden Young
Lauderdale Lakes
Summary
Proffesional Insurance Claims Adjuster/Examiner who can maintain customer satisfaction while working within company policies. Experienced in adapting to new computer databases, handling multiple ongoing cases, and seeing a claim file through to completion. Skillful in offering quick and efficient solutions to the variety of cases that are presented daily to a claims adjuster/examiner. Ability to maintain a strong work ethic while maintaining outstanding communicative and interpersonal skills. Highly motivated astute troubleshooter and problem solver. Focused on identifying actual as well as potential problem areas that can lead to implementing successful action plans.
Overview
6
6
years of professional experience
Work History
Claims Examiner
MacNeill Group
02.2023 - Current
- Verifies insurance claims and determines fair amount for settlement.
- Examines photographs and statements.
- Examines summaries of damage, payments and policy coverage.
- Conducts on-site investigations of claims by interviewing claimants and witnesses, Obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
- Follows up with insured individuals regarding premium and deductible payments.
Claims Examiner
Sawgrass Mutual Insurance
01.2021 - 12.2022
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Researched claims and incident information to deliver solutions and resolve problems.
- Provided exceptional customer service by empathetically addressing claimants'' concerns and effectively explaining the claims process to them.
- Collaborated with insurance adjusters to expedite claim settlements, ensuring fair resolutions for all parties involved.
- Evaluated liability and damages exposure, and established proper indemnity and expense reserves, at required time intervals.
Claims Examiner
United Auto Insurance
02.2018 - 11.2020
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
Education
0620 All Lines Adjuster License
Central Insurance School
Clearwater, FL07.2018
High School Diploma -
Northeast High School, Oakland Park
Florida06.2010
Skills
- Claims Processing
- Verbal Communication
- Data Verification
- Policy Interpretation
- Claims Evaluation
- Decision-Making
- Customer service and support
Timeline
Claims Examiner
MacNeill Group
02.2023 - Current
Claims Examiner
Sawgrass Mutual Insurance
01.2021 - 12.2022
Claims Examiner
United Auto Insurance
02.2018 - 11.2020
0620 All Lines Adjuster License
Central Insurance School
High School Diploma -
Northeast High School, Oakland Park
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