Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Transportation Specialist
The Paladin Group
08.2023 - 01.2024
Built relationships with clients using active listening and issue resolution to provide excellent service.
Created detailed reports for management to track performance and sales.
Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
Sales Representative
Vivint
05.2023 - 08.2023
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Negotiated contracts with clients and developed relationships with key personnel.
Lead Bartender
Isle Casino Hotel Waterloo
01.2021 - 05.2023
Talked easily with patrons to build rapport and earn repeat business.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Advertised, marketed and recommended drink options to guests.
Trained new bartenders on drink preparation and upselling techniques.
Artistic Model
University of Northern Iowa, University of Iowa
09.2020 - 12.2022
Required being reliable, responsible, dependable, and fulfilling obligations.
Developed my own way of doing things.
Adapted quickly to changing environments for continued professionalism under pressure.
Remained focused, motivated and professional throughout long shoots and events.
Education
Marketing Management - Sales, Merchandising, and Marketing
Hawkeye Community College
Waterloo, IA
05.2023
High School Diploma -
Don Bosco Catholic High School
Gilbertville, IA
05.2020
Skills
Customer Relationship Management (CRM)
Product and Service Knowledge
Task Delegation
Money Handling
Account Management
Records Management
Active listening
Timeline
Transportation Specialist
The Paladin Group
08.2023 - 01.2024
Sales Representative
Vivint
05.2023 - 08.2023
Lead Bartender
Isle Casino Hotel Waterloo
01.2021 - 05.2023
Artistic Model
University of Northern Iowa, University of Iowa
09.2020 - 12.2022
Marketing Management - Sales, Merchandising, and Marketing