Braydon McGoogan
El Dorado,AR
Summary
Dynamic Customer Service Representative with a proven track record at Walgreens, excelling in conflict resolution and fostering customer loyalty. Skilled in graphic design and social media management, I effectively engage audiences through creative content. Recognized for strong communication and time management abilities, consistently meeting deadlines while delivering high-quality results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walgreens
El Dorado, AR
11.2022 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
PR Team for SAU Greek Life
Southern Arkansas University - Student Activities
Magnolia, AR
08.2024 - Current
- Developing Graphic Designs to post to online platforms like Instagram, Facebook, and through Student Email.
- Providing information Graphics to give students interested in Greek Life important information on Greek Life processes.
- Managing the @saugreeklife Instagram and Facebook to post these designs, creating captions, tags, and locations to give the best possible engagement.
- Meeting deadlines efficiently and scheduling social media posts to make sure students see posts at the correct times.
Education
High School Diploma - Graphic Design
Parkers Chapel High School
Parkers Chapel, ARSkills
- Customer service
- Graphic Design
- Social Media Management
- Adobe Photoshop
- Time management
- Attention to detail
- Meeting deadlines
- Excellent communication
- Computer skills
Affiliations
Former PR Chairman and Recruitment Chairman of Delta Chi Fraternity at Southern Arkansas University
References
Chet Green
Greek Life Coordinator at Southern Arkansas University
+1 (870) 818-8522
chetgreen@saumag.edu
Timeline
PR Team for SAU Greek Life
Southern Arkansas University - Student Activities
08.2024 - Current
Customer Service Representative
Walgreens
11.2022 - 08.2023
High School Diploma - Graphic Design
Parkers Chapel High School