Braydon Profumo
Louisville,KY
Summary
Dedicated professional with strong customer service skills and quality control awareness. Experienced in cash handling and retail sales, consistently ensuring guest satisfaction and a positive atmosphere.
Overview
2
2
years of professional experience
Work History
Party Host
Main Event
Louisville, KY
12.2023 - 09.2024
- Coordinated and executed birthday parties, ensuring seamless guest experience and satisfaction.
- Managed multiple party bookings simultaneously while maintaining attention to detail.
- Developed engaging activities and games tailored to diverse age groups for enhanced enjoyment.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Sales Associate
Journeys Shoes
Louisville, KY
06.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Chick-fil-A
Louisville, KY
02.2023 - 09.2023
- Assisted customers with menu selections and provided exceptional service to enhance dining experience.
- Processed customer transactions accurately using point-of-sale systems while ensuring a quick checkout experience.
- Trained new team members on operational procedures and customer service best practices to foster teamwork.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Slide Attendant
Trager Family Jewish Community Center
Louisville, KY
04.2022 - 01.2023
- Monitored slide safety and ensured compliance with operational guidelines.
- Assisted guests in using the slide, providing instruction and support as needed.
- Maintained cleanliness and organization of the slide area to enhance guest experience.
- Responded swiftly to guest inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to uphold facility standards and promote safety practices.
Education
High School Diploma -
Trinity High School
Louisville, KY05-2024
Skills
- Team player attitude
- Quality control awareness
- Patience and empathy
- Teamwork and collaboration
- Customer service
- Cash handling
- Retail sales
- Cleanliness and hygiene
Timeline
Party Host
Main Event
12.2023 - 09.2024
Sales Associate
Journeys Shoes
06.2023 - 10.2023
Sales Associate
Chick-fil-A
02.2023 - 09.2023
Slide Attendant
Trager Family Jewish Community Center
04.2022 - 01.2023
High School Diploma -
Trinity High School