BRAYLA MCKEOUGH-MARQUEZ
Pahrump,NV
Summary
Detail-Oriented Professional experienced in adapting to fast-paced environments and delivering high-quality results. Achieved consistent improvements in team performance through effective communication and problem-solving skills. Focused on continuous learning and delivering exceptional value to organizational goals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Fitness Center Associate
Living Free Gym
Pahrump, NV
01.2026 - Current
- Assisted members with equipment usage and provided guidance on fitness programs.
- Coordinated scheduling for classes and personal training sessions to optimize member experience.
- Resolved member inquiries and issues promptly to enhance satisfaction and retention.
- Managed daily gym operations and ensured a clean, welcoming environment for members.
- Trained new staff on customer service protocols and operational procedures.
- Maintained inventory of gym supplies and equipment, ensuring availability for members.
Nanny
Friends and Family
Pahrump, NV
01.2023 - Current
- Provided attentive and nurturing care for children, ensuring their safety and well-being at all times
- Facilitated open communication with parents regarding daily routines, behavioral concerns, and developmental milestones to foster collaboration and support children's growth
- Promoted physical activity through outdoor playtime/exercise routines to enhance gross motor skills development
- Ensured clean and organized living space for children by managing toy tidiness, meal preparation, and light housekeeping tasks, contributing to a safe and welcoming environment
- Managed schedules effectively by coordinating school drop-offs/pick-ups, extracurricular activities, playdates, appointments, etc
- Encouraged physical activity through structured outdoor play and exercise routines, supporting enhancement of children's gross motor skills
- Built strong relationships with children through active listening, empathy, patience, and understanding their individual needs/personalities
Bartender
Wildside Tavern
Pahrump, NV
07.2025 - 01.2026
- Delivered consistent public and customer service to enhance guest satisfaction
- Provided exceptional public and customer service consistently in high-volume environments.
- Maintained a clean and well stocked bar
- Complied with all liquor laws and health regulations
- Executed cash handling protocol to ensure accurate financials at the end of the shift
- Trained new bartenders on drink preparation and customer service standards.
- Oversaw inventory levels to ensure adequate supply for bar operations. and restocked supplies efficiently.
- Trained new bartenders on drink preparation and customer service to uphold quality standards
- Maintained cleanliness of bar area to meet health standards.
Bartender/Server
Tower pizza
Pahrump, NV
01.2025 - 07.2025
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Resolved customer complaints promptly to enhance overall satisfaction
- Communicated daily specials and menu items to customers, contributing to increased sales
- Collaborated with kitchen staff to ensure timely meal delivery and high quality standards
- Assisted in training new staff on service standards and procedures.
- Handled customer inquiries and resolved issues promptly and professionally.
- Effectively multitasked within a fast-paced environment.
Front Desk Clerk/Assistant
Morales construction
Pahrump, NV
01.2024 - 10.2024
- Organized front desk area by managing guest reservations, handling mail and packages, and coordinating with housekeeping for room availability
- Assisted guests with special requests or accommodations, resolving any issues promptly to ensure guest satisfaction
- Assisted guests with special requests or accommodations, promptly resolving issues to enhance guest satisfaction
- Maintained knowledge of current promotions, discounts, and loyalty programs to effectively upsell services or upgrades to guests
- Managed incoming calls and emails, responding promptly and professionally to inquiries
- Managed incoming calls and emails, providing prompt and professional responses to inquiries
- Prepared reports, presentations, and correspondence using Microsoft Office Suite
Cashier/associate
Green Valley Grocery
Pahrump, NV
01.2022 - 01.2024
- Delivered exceptional customer service to gas station patrons, fostering repeat business
- Operated cash register, processing transactions accurately for fuel, food, and merchandise, contributing to efficient service
- Oversaw inventory management of convenience store items, ensuring well-stocked shelves for customer convenience
- Managed inventory of convenience store items, including snacks, beverages, and automotive supplies
- Monitored fuel levels and restocked pumps to ensure availability for customers
- Performed regular inspections of the gas station premises to maintain cleanliness and safety standards
Cashier/Sales Associate
Burger King
Pahrump, NV
01.2020 - 01.2021
- Provided fast and friendly service to customers, ensuring a positive dining experience
- Collaborated with team members to meet customer needs in a fast-paced environment
- Assisted in training new employees on company policies, procedures, and customer service standards
- Collaborated with team members to efficiently address customer needs in fast-paced environment.
- Trained new employees on company policies, procedures, and customer service standards to ensure consistent service
- Fulfilled special requests from customers, accommodating modifications to menu items and dietary restrictions
- Worked collaboratively with kitchen staff to ensure timely preparation of orders
Education
High school diploma - GED
Pathways
Pahrump, NVSkills
- Fitness training
- Equipment usage
- Customer service
- POS
- Cash handling
- Scheduling appointments
- Program coordination
- Staff training
- Time management
- Organizational skills
- Attention to detail
- Teamwork
- Team collaboration
- Problem solving
- Flexibility
- Communication
- Negotiation
- Database management
- Data entry proficiency
- Retail math
- Basic math
- Conflict resolution
- Typing
- English
- Scheduling appointments
Certification
ServSafe
Personal Information
Willing To Relocate: Anywhere
Timeline
Fitness Center Associate
Living Free Gym
01.2026 - Current
Bartender
Wildside Tavern
07.2025 - 01.2026
Bartender/Server
Tower pizza
01.2025 - 07.2025
Front Desk Clerk/Assistant
Morales construction
01.2024 - 10.2024
Nanny
Friends and Family
01.2023 - Current
Cashier/associate
Green Valley Grocery
01.2022 - 01.2024
Cashier/Sales Associate
Burger King
01.2020 - 01.2021
High school diploma - GED
Pathways