Work Preference
Timeline
Work History
Overview
Skills
CustomerServiceRepresentative

Brayla Thomas

Director of sales
Charleston sc ,SC

Work Preference

Desired Job Title

Accounting AssistantTask Force ManagerSales Manager

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTeam Building / Company Retreats

Timeline

Sales Manager

Hyatt place airport/convention center
02.2025 - Current

Task Force Manager

Pyramid global hospitality
03.2023 - 09.2024

Accounting Assistant

Hyatt place/ Hyatt house Charleston historic
06.2021 - 02.2025

Work History

Sales Manager

Hyatt place airport/convention center
02.2025 - Current
  • Assisted in processing invoices and maintaining accurate financial records.
  • Supported accounts reconciliation by verifying discrepancies and ensuring data integrity.
  • Managed filing systems for financial documents, enhancing organization and accessibility.
  • Collaborated with team members to streamline account processes and improve efficiency.
  • Utilized accounting software to input transactions and maintain up-to-date ledgers.
  • Provided administrative support during monthly reporting cycles, facilitating timely submissions.
  • Learned basic bookkeeping principles while assisting in day-to-day accounting tasks.
  • Communicated effectively with vendors regarding payment inquiries and account statuses.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
  • Assisted in the preparation of accurate financial reports for senior management decision making.
  • Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
  • Communicated regularly with customers regarding account questions and issues.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Collaborated with cross-functional teams to align sales initiatives with marketing objectives.
  • Participated in training sessions to understand product features and benefits for effective selling.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Expanded market share by identifying and penetrating untapped markets.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained updated knowledge of industry trends to adapt sales approaches accordingly.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Supported team in executing promotional campaigns to increase product visibility and sales volume.

Accounting Assistant

Hyatt place/ Hyatt house Charleston historic
06.2021 - 02.2025
  • Provided administrative support to senior accountants, enhancing team productivity.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Conducted routine audits of financial documents to ensure compliance with policies.
  • Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Improved team productivity by organizing and maintaining digital and physical financial records.
  • Assisted in preparing financial statements, contributing to overall accuracy of reports.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
  • Improved financial decision-making by providing detailed expense reports and analysis.
  • Expedited invoice processing with effective communication between internal departments and external vendors.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Inspected account books and recorded transactions.
  • Processed weekly payroll for over 100 employees, ensuring timely and accurate compensation.
  • Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
  • Enhanced accuracy of budget forecasts by analyzing past expenditures and predicting future costs.
  • Improved stakeholder satisfaction by producing detailed and understandable financial reports.
  • Assisted in processing invoices and expense reports to ensure timely payments.
  • Supported financial strategy development with comprehensive market research and analysis.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Entered figures using 10-key calculator to compute data quickly.
  • Contributed to reduction in overhead costs by identifying and eliminating inefficiencies in billing process.
  • Organized and filed financial documents systematically for easy access and reference.
  • Streamlined invoice processing, reducing payment turnaround time with efficient data entry.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Coordinated with vendors to resolve discrepancies and clarify billing issues.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Streamlined accounts receivable processes, improving cash flow with timely billing and collection efforts.

Task Force Manager

Pyramid global hospitality
03.2023 - 09.2024
  • Coordinated cross-departmental teams to streamline operational workflows and enhance overall efficiency.
  • Developed and implemented training programs for staff, improving team performance and service quality.
  • Analyzed customer feedback to identify areas for service enhancement, driving continuous improvement initiatives.
  • Oversaw daily operations, ensuring adherence to company policies and maintaining high standards of service delivery.
  • Managed inventory systems to optimize stock levels and reduce waste through effective forecasting techniques.
  • Facilitated regular meetings with team leaders to discuss performance metrics and strategic goals alignment.
  • Resolved escalated customer issues swiftly, enhancing satisfaction and fostering long-term client relationships.
  • Collaborated with senior management on strategic planning initiatives to support organizational objectives and growth strategies.
  • Negotiated contracts with vendors, securing favorable terms that benefited both parties involved.
  • Coordinated cross-functional teams to achieve project goals on time and within budget constraints.
  • Mentored junior-level staff members as they navigated their career paths within the organization.
  • Optimized resource allocation by reallocating personnel as needed based on workload demands or skillsets required for specific projectstasks.
  • Enhanced customer satisfaction by addressing concerns promptly and implementing solutions tailored to individual needs.
  • Introduced innovative marketing techniques that raised brand awareness and attracted new clients.
  • Collaborated with senior management on long-term strategic planning efforts aimed at driving sustained business success.
  • Managed budgets effectively, reducing expenses while maintaining high-quality service levels.
  • Oversaw daily operations, ensuring smooth functioning of the task force across all departments.
  • Organized company-wide events aimed at boosting morale and fostering teamwork among employees from different departments.
  • Implemented training programs for staff development, leading to improved performance and higher retention rates.
  • Evaluated employee performance, providing constructive feedback and promoting professional growth opportunities.
  • Continually sought out ways to improve operational efficiencies without sacrificing quality or compromising safety standards.
  • Successfully resolved conflicts among team members through effective communication and mediation strategies.
  • Ensured compliance with industry regulations, minimizing potential legal issues or penalties faced by the company.

Overview

4
4
years of professional experience

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Sales strategy development
  • Strategic planning
  • Positive and upbeat
  • Direct sales
  • Sales process
  • Sales planning
  • Sales tracking
  • Sales operation
  • Goal setting
  • Sales processes
  • Account management
  • Sales operations
  • Rapport and relationship building
  • Sales coaching
  • Sales reporting
  • New business development
  • Analytical problem solver
  • Performance management
  • Solution selling
  • Persuasive negotiations
  • Order management
  • Lead generation
  • Relationship building
  • KPI tracking
  • Empowers high-performing sales teams
  • Decisive
  • Business development and planning
  • Business planning
  • B to B sales
  • Market research
  • Brand-building strategies

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Brayla ThomasDirector of sales