Summary
Overview
Work History
Education
Skills
References
Certification
Accomplishments
Timeline
Generic

Braylen Abernathy

Capitol Heights,MD

Summary

Dynamic and results-driven professional with a strong background in customer service at Park And Recreation. Proven ability in cash management and team building, consistently resolving customer complaints and enhancing satisfaction. Skilled in documenting findings and adapting to changing priorities, ensuring efficient operations and a positive experience for all patrons.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Agent

Park And Recreation
Bowie, MD
04.2025 - Current
  • Resolved customer complaints promptly and courteously.
  • Answered phones, responded to inquiries, and took messages.
  • Managed cash drawer responsibly throughout shift.
  • Collaborated with other childcare professionals to ensure best practice standards were met at all times.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Cashier

Shoppers Food
Landover, MD
09.2023 - 06.2024
  • Assist customers with checking out (scanning items and bagging items)
  • Gathering carts and restocking unwanted items.

Cashier

Arbys
Upper Marlboro, MD
04.2022 - 01.2023
  • Assist customers in taking their orders.
  • Prepare customers food (bag food and make drinks)
  • Clean restrooms, dining room, and Kitchen.

Program

Summer Youth Enrichment Program (SYEP)
06.2021 - 07.2021
  • Collecting and analyzing data
  • Document data findings
  • During my time with SYEP I was in a cohort

Volunteer

Helping Hands Ministry
11.2017 - 01.2019
  • Assist with food preparation and distribution of meals to patrons
  • Follow all safety and sanitation policies when handling food and eating areas
  • Deliver meals to patrons in a friendly and attentive manor

Education

High School -

Central High
Capitol Heights, MD
01.2025

Skills

  • Documenting and reporting findings
  • Physical organization
  • Prioritization
  • Goal setting
  • Adapting to changing priorities
  • Reliability
  • Cash management
  • Customer service
  • Lobby oversight
  • Inventory oversight
  • Team building

References

  • Maxine Chappell: 301-651-8918
  • Kenndie Thomas: 240-468-5378
  • Ria Jones: 301-249-1541
  • Arlene: 202-415-9452

Certification

  • I am CPR certified

Accomplishments

  • I completed high school four months in advance

Timeline

Front Desk Agent

Park And Recreation
04.2025 - Current

Cashier

Shoppers Food
09.2023 - 06.2024

Cashier

Arbys
04.2022 - 01.2023

Program

Summer Youth Enrichment Program (SYEP)
06.2021 - 07.2021

Volunteer

Helping Hands Ministry
11.2017 - 01.2019

High School -

Central High

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