Summary
Overview
Work History
Education
Skills
References
Timeline
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Braylen Shifflett

Summary

Reliable Shift Leader with 3 years in retail industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

2
2
years of professional experience

Work History

Shift Lead

Walgreens
09.2022 - Current
  • Excelled in training staff and streamlining operations, enhancing customer satisfaction and safety compliance.
  • Skilled in cash handling and conflict resolution, adept at fostering professional relationships and driving team success.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.
  • Collected, arranged, and input information into database system.
  • Worked in pharmacy as well as a technician when needed helping patients update insurance information in their profile in store as well as over the phone, this also included switching back and forth between different computer screens to ensure everything was input correctly.

Customer Service Associate Cashier

Walgreens
11.2021 - 09.2022
  • Motivated employees and increased morale with performance incentives
  • Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
  • Collaborated with team members to maintain adequate inventory levels, contributing to optimal store operations.
  • Managed high-volume customer traffic during peak hours while maintaining efficiency and accuracy in transactions.
  • Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
  • Developed strong rapport with regular customers through friendly interactions and personalized service.
  • Adhered to company policies regarding returns and exchanges, maintaining consistency across all transactions.
  • Streamlined check-out process for improved customer experience and reduced wait times.
  • Processed payments using credit card machines, POS terminals, and other payment processing systems.

Education

High School Diploma -

East Rockingham High School
Elkton, VA
10.2022

Skills

  • Fast Learner
  • Employee Training
  • Problem-solving abilities
  • Task prioritization
  • Time management
  • Continuous learning
  • Adaptability
  • Organizational skills
  • Decision-Making
  • Relationship Building
  • Energetic and Enthusiastic
  • Critical Thinking

References

Vicky Adams

Store Manager at Walgreens

(540) 834 - 3539

Adams335@hotmail.com


Kendra Lam

Shift Lead at Walgreens

(540) 820 -4574

Kendralam97@yahoo.com


Timeline

Shift Lead

Walgreens
09.2022 - Current

Customer Service Associate Cashier

Walgreens
11.2021 - 09.2022

High School Diploma -

East Rockingham High School

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Braylen Shifflett