Summary
Work History
Education
Skills
Languages
Timeline
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Braylene Espinoza

Montebello,CA

Summary

Dynamic professional with a strong background in customer service and team collaboration, honed at Oji Sushi & Sake Bar. Proven ability to enhance guest satisfaction through effective communication and multitasking. Recognized for implementing efficient processes that improved service quality and contributed to team success in fast-paced environments.

Work History

Host/Server

Oji Sushi & Sake Bar
Montebello, CA
2025 - 2026
  • Greeted and seated customers, ensuring a welcoming dining experience.
  • Collaborated with servers to coordinate timely food delivery and enhance guest satisfaction.

  • Addressed guest inquiries and concerns promptly for improved service quality.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Receptionist

Splash and Dash
Montebello, CA
2025 - 2025
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Answered incoming calls, directing inquiries to appropriate staff promptly.
  • Maintained appointment schedules, coordinating with service providers for optimal efficiency.
  • Processed customer payments accurately, enhancing transaction speed and accuracy.

Warehouse Worker

Santa Fe Warehouse
Santa Fe Ca
2024 - 2026
  • Collaborated with team members to ensure timely order fulfillment and delivery schedules.
  • Implemented best practices for packaging and labeling, reducing errors in shipping processes.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

High School Diploma -

El Rancho Highschool
Pico Rivera

Political Science

El Camino College
Torrance, CA

Skills

Customer service

Team collaboration

Multitasking proficiency

Effective time management

Exceptional communication

Customer engagement

Sales strategies

Languages

Spanish
Native or Bilingual

Timeline

Host/Server

Oji Sushi & Sake Bar
2025 - 2026

Receptionist

Splash and Dash
2025 - 2025

Warehouse Worker

Santa Fe Warehouse
2024 - 2026

High School Diploma -

El Rancho Highschool

Political Science

El Camino College

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Braylene Espinoza