Brayley Osorio-Mercado
Wrentham,MA
Summary
Dynamic Assistant Wedding Coordinator with a proven track record at B. Remembered Events, enhancing customer satisfaction through critical thinking and exceptional service. Skilled in event coordination and active listening, I excel in creating memorable experiences and fostering teamwork. Achieved a significant increase in customer engagement by leveraging feedback and innovative strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Wedding Coordinator
B. Remembered Events
Westborough, MA
08.2023 - Current
Associate
Shaws And Star Market
Franklin, MA
07.2022 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Analyzed customer data to identify trends and anticipate customer needs.
- Utilized customer feedback to improve product offerings.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Babysitter
Allesha Whitson
Wrentham, MA
05.2019 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
- Guided school homework and read bedtime stories to support development.
- Reassured children when upset providing emotional support and stability.
- Taken care of special needs children
- Taken care of children with ADHD
Education
Bachelor Of Arts - Spanish Language And Literature
Bridgewater State University
Bridgewater, MAKing Philip Regional High School
Wrentham, MASkills
- Professionalism
- Critical Thinking
- Teamwork and Collaboration
- Active Listening
- Problem-solving aptitude
- Event Coordination
Certification
CPR Certified
Timeline
Assistant Wedding Coordinator
B. Remembered Events
08.2023 - Current
Associate
Shaws And Star Market
07.2022 - Current
Babysitter
Allesha Whitson
05.2019 - Current
Bachelor Of Arts - Spanish Language And Literature
Bridgewater State University
King Philip Regional High School