Braylin Leahr
Smyrna,GA
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commission Analyst
Western & Southern Financial Group
04.2023 - Current
- Identified process or policy deficiencies and worked with key players to drive process improvement.
- Supported processes and met deadlines to drive timely and accurate payments.
- Researched and resolved commission or bonus payment-related inquiries.
- Developed and implemented reporting and auditing tools to improve incentive administration processes, policies and procedures.
Mortgage Processor
River City Mortgage, LLC
09.2020 - 03.2023
- Set up and completed loan submission packages.
- Created strong working relationships with advisors, assistants, clients and underwriters
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Veterinary Technician
West Chester Veterinary Center
07.2019 - 09.2020
- Administered medications to animals in treatment and documented changes in condition.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Office Administrator
University of Cincinnati
08.2016 - 12.2019
- Interacted with students and parents by phone, email, or in-person to provide information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Sales Floor Associate
Target
04.2014 - 03.2016
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments and provided receipts to establish proof of transaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Science - Psychology
University of Cincinnati
Cincinnati, OH12.2019
Skills
- Organizational Skills
- Cross-functional Collaboration
- Data Analysis
- Continuous Improvement
- Problem Solving
- Client Relationship Development
- Training and Development
- Critical Thinking
- Contract Review
- Analytical Skills
- Process Improvement
Certification
Real Estate Salesperson
Timeline
Commission Analyst
Western & Southern Financial Group
04.2023 - Current
Mortgage Processor
River City Mortgage, LLC
09.2020 - 03.2023
Veterinary Technician
West Chester Veterinary Center
07.2019 - 09.2020
Office Administrator
University of Cincinnati
08.2016 - 12.2019
Sales Floor Associate
Target
04.2014 - 03.2016
Bachelor of Science - Psychology
University of Cincinnati
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