Sympathetic Behavioral Health Specialist offering extreme compassion working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
7
7
years of professional experience
Work History
Behavioral Health Specialist
McKay-Dee Hospital
Ogden, UT
06.2022 - Current
Assessed patient needs and recommended appropriate courses of treatment.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
Cultivated relationships with fellow staff members to enhance team collaboration.
Established and maintained professional working relationships with clients, staff and public.
Behavioral Assistant Team Leader
Mountain Springs Preparatory Academy
Cedar City, UT
10.2022 - 04.2023
Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
Monitored and cared for youth in carefully controlled environment to promote safety.
Improved children's behavior through coping skills and other therapeutic interventions.
Completed daily client rounds and tracked client movements.
Cultivated relationships with fellow staff members to enhance team collaboration.
Documented patient behavior, interventions completed and patient response to interventions.
Retail Sales Associate
Sportsman Warehouse
Cedar City, UT
11.2021 - 05.2022
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Helped customers by answering questions and locating merchandise.
Initiated friendly conversation with customers to determine level of assistance required.
Trained employees with knowledge to serve customers and deliver exceptional experiences daily.
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Oversaw cashiers' drawers and payment processing to keep store finances accurate and prevent losses.
Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
Assisted with inventory management by conducting regular cycle counts and product audits.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.