Brayn Cruz
Herndon,VA
Summary
Proactive Dietary Aide and Shift Manager with extensive experience in maintaining cleanliness, ensuring timely meal service, and training staff. Skilled in problem-solving, team collaboration, and food handling safety. Known for creating positive work environments and optimizing operations to meet business needs.
Overview
5
5
years of professional experience
Work History
Dietary Aide
Tall Oaks At Reston
2022.05 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Shift Manager
CMI -Corporation Pollo Campero
2020.01 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked receipts, employee hours, and inventory movements.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Student Monitor
Fairfax County Public School , Herndon Elementary
2020.01 - 2024.06
- Facilitated smooth transitions between classes by efficiently managing hallway traffic flow during passing periods.
- Enhanced school safety by monitoring and supervising students during lunch and break periods.
- Encouraged healthy eating habits among students by promoting nutritious food choices during meal times.
- Ensured a safe dismissal process for all students by monitoring after-school pickup areas and verifying identities of authorized caregivers.
- Assisted in the reduction of bullying incidents through vigilant supervision and proactive intervention.
- Promoted a positive school environment by enforcing school rules and addressing behavioral issues promptly.
- Provided timely communication to administrators regarding any incidents or concerns involving student behavior or wellbeing.
- Collaborated with teachers to identify at-risk students requiring additional support or intervention measures.
- Supported student learning by helping teachers with classroom setup, material distribution, and activity organization.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Education
High School Diploma -
Herndon Hight School
700 Bennett St ,Herndon, VA, 2017006.2023
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Team Collaboration
- Food handling safety
- Relationship Building
- Restaurant Experience
- Issue Resolution
- Workload Management
- Scheduling and Planning
- Multitasking
- Decision-Making
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Dietary Aide
Tall Oaks At Reston
2022.05 - Current
Shift Manager
CMI -Corporation Pollo Campero
2020.01 - Current
Student Monitor
Fairfax County Public School , Herndon Elementary
2020.01 - 2024.06
High School Diploma -
Herndon Hight School
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