Brayten Hess

As an Assistant Manager at QDOBA Mexican Eats, I played a pivotal role in supporting restaurant operations and ensuring exceptional customer service. My key responsibilities included:

• Assisting the General Manager in overseeing daily restaurant operations, including staffing, training, and scheduling.
• Supervising and motivating team members to achieve performance goals and deliver outstanding customer service.
• Training new employees on food preparation techniques, safety protocols, and customer service standards.
• Managing inventory levels, conducting regular stock assessments, and placing orders to maintain optimal supply levels.
• Ensuring compliance with health and safety regulations, food quality standards, and company policies.
• Handling customer inquiries, feedback, and complaints in a professional and efficient manner.
• Collaborating with the management team to implement promotional activities and marketing initiatives to drive sales and profitability.

Throughout my tenure, I demonstrated strong leadership skills by effectively delegating tasks, resolving operational issues, and fostering a positive work environment. I consistently met or exceeded performance targets while upholding QDOBA's commitment to quality and service excellence.

This experience equipped me with valuable managerial and operational skills, including staff supervision, resource management, and customer relationship management, making me a reliable asset to any restaurant team committed to delivering exceptional dining experiences.

As a dedicated Horticulturist, I bring extensive expertise in plant care, landscape design, and sustainable gardening practices. My key responsibilities and achievements include:

• Oversaw the successful growth and maintenance of more than 7500 plants in a facility management role.
• On a regular basis, I efficiently handled all responsibilities independently and demonstrated leadership skills by overseeing a diverse team of six or more individuals for two designated days.
• Responsible for maintaining and ensuring the health of each plant.
• I would fill and mix multiple 100-gal tanks with the correct formula of nutrients and water.
• Performed tasks such as working with pesticides, watering plants, trimming vegetation, and harvesting crops
• Designed and installed tailored hydroponic watering systems
• Assembled customer orders and delivered them efficiently.
• Managed plant health and facility operations for efficient performance

As a Store Associate at 7-Eleven, I played a vital role in delivering exceptional customer service and supporting store operations. My key responsibilities included:

• Greeting and assisting customers with their inquiries, purchases, and transactions in a friendly and efficient manner.
• Operating the cash register accurately and handling cash, credit, and debit transactions following company procedures.
• Stocking shelves, rotating merchandise, and ensuring the store is well-stocked and organized to meet customer demands.
• Monitoring and maintaining inventory levels, conducting regular inventory counts, and placing orders as needed.
• Following food safety and sanitation guidelines while handling and preparing food and beverages.
• Maintaining cleanliness and tidiness of the store, including cleaning and sanitizing equipment and common areas.
• Adhering to company policies and procedures, including safety protocols and compliance with regulatory requirements.

During my tenure, I developed strong customer service skills and demonstrated the ability to work effectively in a fast-paced retail environment. I consistently received positive feedback from customers for my friendly demeanor, efficiency, and attention to detail.

This experience enhanced my proficiency in customer service, cash handling, inventory management, and compliance with operational standards, making me a dependable team member dedicated to delivering a superior shopping experience at 7-Eleven.

ChatGPT can make mistakes. Consider checking important information.

As a Sales Associate at Ace Hardware, I gained valuable knowledge about almost every handheld tools and basic work machines, and also thrived in a fast-paced retail environment, providing exceptional customer service and product expertise. My responsibilities included:

• Assisting customers in locating merchandise and making informed purchasing decisions.
• Demonstrating deep knowledge of various hardware products, including tools, paints, plumbing supplies, and electrical equipment.
• Operating the cash register with precision and efficiency, processing transactions accurately.
• Maintaining a neat and organized store appearance by restocking shelves and arranging displays.
• Answering customer inquiries in person, over the phone, and via email, resolving issues promptly.
• Collaborating with team members to achieve sales targets and ensure a positive shopping experience for customers

As a Carpenter/Construction Worker, I contributed to various building projects by applying my skills in carpentry and construction. My responsibilities encompassed:

• Reading and interpreting blueprints, drawings, and specifications to plan and execute construction tasks.
• Performing carpentry work, including framing, roofing, siding, and finishing tasks such as trim and molding installation.
• Operating power tools and hand tools safely and efficiently to complete assigned tasks.
• Assisting in concrete work, such as pouring and finishing foundations and slabs.
• Installing and repairing fixtures, doors, windows, and cabinetry according to project requirements.
• Collaborating with other construction team members, subcontractors, and supervisors to ensure project timelines and quality standards are met.
• Adhering to safety regulations and wearing appropriate PPE at all times.

As an Assistant Manager at Dairy Queen, I played a pivotal role in supporting daily operations and ensuring exceptional customer service at the restaurant. My key responsibilities included:

• Assisting the General Manager in overseeing all aspects of restaurant operations, including staff supervision, training, and scheduling.
• Providing leadership and guidance to team members, fostering a positive work environment, and promoting teamwork.
• Ensuring compliance with food safety and sanitation standards, as well as company policies and procedures.
• Handling customer inquiries, complaints, and feedback in a professional and timely manner to ensure customer satisfaction.
• Managing inventory levels, conducting regular stock assessments, and placing orders to maintain optimal supply levels.
• Monitoring food preparation and presentation to uphold Dairy Queen's quality and brand standards.
• Operating the cash register, processing transactions accurately, and reconciling daily sales reports.
• Collaborating with the management team to implement promotional activities and marketing strategies to drive sales and profitability.

Throughout my tenure, I demonstrated strong leadership skills by effectively delegating tasks, resolving operational issues, and ensuring smooth restaurant operations during peak hours. I contributed to maintaining high levels of customer satisfaction and team morale.

This experience equipped me with valuable managerial, organizational, and interpersonal skills, making me a reliable and dedicated Assistant Manager capable of contributing to the success of Dairy Queen's operations.