Brazden Herrick
Medford,OR
Summary
Dynamic Assistant Manager at Papa Johns with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I successfully resolved customer complaints and improved service quality, fostering a positive work environment and ensuring accurate cash management. Committed to driving business success through effective decision-making.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Papa Johns
06.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Papa Johns
06.2014 - Current
High School Diploma
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