Motivated individual with strong organizational and communication skills. Brings reliability, initiative, and a willingness to learn to new challenges. Eager to support team goals and contribute to success in any healthcare environment.
Overview
2
2
years of professional experience
Work History
Neonatal Intensive Care Unit Clerk
UP Health Systems Marquette
Marquette, MI
08.2025 - Current
Managed patient records and ensured accurate data entry into electronic health systems.
Coordinated communication between medical staff and patients to enhance workflow efficiency.
Assisted in scheduling appointments, optimizing daily operations within the unit.
Supported inventory management by monitoring supplies and placing orders as needed.
Streamlined administrative processes to improve overall unit performance and patient satisfaction.
Prepared and organized documentation for patient admissions and discharges efficiently.
Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Performed various administrative tasks by filing, copying and faxing documents.
Placed new supply orders, managed inventory and restocked clerical spaces.
Prepared and processed patient referrals and transfer requests.
Received and routed laboratory results to correct clinical staff members.
Assisted with medical coding and billing tasks.
Completed weekly charge reconciliation to keep billing current and accurate.
Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
Contributed to successful audits through meticulous record-keeping and adherence to regulatory requirements.
Aided in the training of new hires by sharing knowledge and best practices.
Certified Nursing Assistant
Eastwood Nursing Center
Negaunee, MI
05.2025 - 07.2025
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Maintained cleanliness and organization in patient areas, enhancing infection control measures.
Supported nursing team by preparing equipment and supplies for medical procedures.
Documented patient care activities accurately in electronic health records systems.
Adapted quickly to changing patient needs, demonstrating flexibility in fast-paced environment.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Maintained compliance with HIPAA and organizational privacy-protecting policies.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients complete range of motion exercises to prevent loss of function during care.
Received certification of completion upon finishing course- license is not currently active.
Medication Technician
Mill Creek Assisted Living
Marquette, MI
07.2024 - 04.2025
Administered prescribed medications to residents, ensuring adherence to safety protocols and regulations.
Monitored residents for medication side effects, promptly reporting concerns to nursing staff.
Assisted with medication inventory management, maintaining accurate records and timely reordering of supplies.
Assisted in training new Medication Technicians on best practices and company policies, fostering a culture of continuous learning.
Promoted a supportive environment for patients experiencing side effects or difficulties with medications, offering empathy and guidance where appropriate.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Provided education to residents on medication usage, fostering understanding of treatment plans.
Collaborated with healthcare team to develop individualized care plans tailored to resident needs.
Trained new staff on medication delivery processes and best practices in resident care.
Monitored medication storage area to maintain medication security and control.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Direct Care Worker
Adult Learning Systems, U.P
Marquette, MI
01.2024 - 06.2024
Assisted clients with daily living activities, promoting independence and personal growth.
Developed individualized support plans tailored to clients' unique needs and preferences.
Provided emotional support and companionship, fostering positive relationships with clients.
Monitored client health and well-being, reporting changes to the care team promptly.
Implemented safety protocols to ensure a secure environment for all clients.
Maintained accurate documentation of client progress and care activities per organizational standards.
Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
Helped clients manage money, pay bills, and shop for groceries or personal items.
Recorded status and duties completed in logbooks for management.
Completed regular check-ins and progress report for each client.
Neonatal Intensive Care Unit Registered Nurse at Te Whatu Ora Health New Zealand - Capital & CoastNeonatal Intensive Care Unit Registered Nurse at Te Whatu Ora Health New Zealand - Capital & Coast
Neonatal Intensive Care Unit Registered Nurse at Asante Rogue Regional Medical CenterNeonatal Intensive Care Unit Registered Nurse at Asante Rogue Regional Medical Center
RN, Neonatal Intensive Care Unit at HCA Healthcare, TriStar Centennial Medical CenterRN, Neonatal Intensive Care Unit at HCA Healthcare, TriStar Centennial Medical Center
Registered Nurse, Neonatal Intensive Care Unit at White Plains Hospital CenterRegistered Nurse, Neonatal Intensive Care Unit at White Plains Hospital Center