Brenden Cunningham
Kahului,HI
Summary
Seasoned hospitality leader with a proven track record at Jawz Food Truck, enhancing customer loyalty through exceptional service and menu innovation. Expert in high-volume food & beverage operations and adept at building strong relationships, I excel in bar & restaurant management, significantly improving guest satisfaction. Skilled in both team training and event execution, my approach boosts brand loyalty and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Food Truck Supervisor
Jawz Food Truck
07.2024 - Current
- Boosted food truck ratings and customer loyalty through improved menu offerings, efficient operations, and exceptional service.
- Handle all food prep and assembly on line serving multiple customers per day single handily.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained food truck employees to follow established safety and hygiene standards.
Restaurant Front of House Manager
Gen Korean BBQ House
11.2024 - Current
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
Meat Cutter / Central Kitchen Associate
ABC Stores
01.2024 - 06.2024
- Responsible for breaking down various primal meat and seafood into individual cuts, steaks, chops, and filets.
- Assist in the development and production of food menu items for sale in the prepared food sections of state-wide ABC Stores.
- Creates and prepares sauces, butter, marinates, and other garnishes to enhance the meat products.
- Preparation of meat merchandise including weighing, wrapping, and pricing of all merchandise.
- Maintains the sharpness, cleanliness, and sterilization of all tools and ensures preparation areas are kept clean and organized.
Bar Manager / Manager on Duty
Skybox Taphouse
08.2023 - 01.2024
- Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies.
- Recruiting, hiring, training, and supervising staff while overseeing scheduling of staff to ensure the establishment runs smoothly.
- Managed extensive bar inventory spreadsheets via Sling and Toast POS system.
Mixologist/Bartender
Norwegian Cruise Line - Pride of America
06.2022 - 06.2023
- Provides Five Diamond beverage service while incorporating sales techniques to generate profitable revenue and supervises Bar Waiters and other personnel.
- Maintains high guest satisfaction, inventory, cleanliness, and organization of bars with various settings for a large high-volume cruise ship and demanding 7-day work period.
- Assists in achieving departmental targets for guest satisfaction, revenue, and cost of sales as established by corporate leadership.
- Prepares exotic and standard drinks from a creative prestige cocktail menu, according to company recipes ensuring compliance with company policies, and conducts inventory while adhering to safety and regulatory guidelines.
Bartender/Server
American Cruise Lines
01.2021 - 02.2022
- Provide professional, responsive, and friendly beverage & food service to all guests
- Demonstrate accurate knowledge of all cruise outlet menus including wine and drink lists, specials, and buffet items.
- Maintain a safe and clean bar environment and perform thorough opening and closing procedures.
- Identifiy opportunities to offer suggestions, upselling of menu items, and leaving no glass unfilled.
Manager on Duty
Radisson Hotel/Clarion Inn Sheffield Muscle Shoals
03.2016 - 09.2018
- Managed hotel operations during overnight shifts focusing on Front Office operations, night audit, and hotel safety/security.
- Assisted the Front Office Manager in operations, planning, budgeting, staffing, and payroll.
- Provided leadership and support to Front Office staff and enforced brand standards of excellence in all supervised areas.
- Directed bartending operations, overseeing seamless beverage service, scheduling, inventory management and customer service while motivating a high-performing team of six bartenders, cooks, and security personnel.
Bar & Banquet Manager
Huntsville Marriott at the Space Center & Rocket Center
02.2015 - 03.2016
- Managed day-to-day operations and performed opening and closing duties while providing exceptional food and beverage service in a face paced corporate hotel setting.
- Provided full alcohol and food service with an energetic and professional approach in restaurants and banquets.
- Overseeing the timeliness of seating guests, serving of meals and beverages, and clearing of tables.
- Planning the venue layout according to the number of guests and the type of event including staff requirements and liquor and soft drink availability.
- Assist with POS programming, created cocktails for bar and banquet menus, managed inventory weekly, and handled bar affairs related with management.
Store Manager
Mr. A's Liquor and Deli
02.2007 - 11.2011
- Hired, trained, and supervised a staff of six (6) employees.
- Managed inventory, pricing integrity, merchandising, labor, security, and other operational processes.
- Ensured guests were greeted, assisted, and provided with efficient service.
- Evaluated department conditions and implemented improved practices and procedures.
- Conducted weekly sales meetings and established merchandising, sales, and profit objectives.
Education
Diploma - General
Oceanside High School
Oceanside, CaliforniaCertification - Professional Alcohol Sellers Training
State of Alabama
Huntsville, AlabamaCertification - Bartending - Bartending
American Bartending Academy
San Diego, CaliforniaCertification - Mixology - Mixology/Prohibition Craft Cocktails
The Mixology Master Method
Los Angeles, CaliforniaSkills
- Customer/Guest Satisfaction
- Hospitality Expert
- High Volume Food & Beverage Operation
- Bar & Restaurant Management
- Relationship Builder
- Brand Ambassador/Loyalist
- Product and Service Trainer
- Catered & Private Events
Certification
Manager Blue Card Honolulu Liquor Commission August 2027
TIPS Certified
10+ years
Software
Toast POS
Microsoft Office
Google Applications
Timeline
Restaurant Front of House Manager
Gen Korean BBQ House
11.2024 - Current
Food Truck Supervisor
Jawz Food Truck
07.2024 - Current
Meat Cutter / Central Kitchen Associate
ABC Stores
01.2024 - 06.2024
Bar Manager / Manager on Duty
Skybox Taphouse
08.2023 - 01.2024
Mixologist/Bartender
Norwegian Cruise Line - Pride of America
06.2022 - 06.2023
Bartender/Server
American Cruise Lines
01.2021 - 02.2022
Manager on Duty
Radisson Hotel/Clarion Inn Sheffield Muscle Shoals
03.2016 - 09.2018
Bar & Banquet Manager
Huntsville Marriott at the Space Center & Rocket Center
02.2015 - 03.2016
Store Manager
Mr. A's Liquor and Deli
02.2007 - 11.2011
Diploma - General
Oceanside High School
Certification - Professional Alcohol Sellers Training
State of Alabama
Certification - Bartending - Bartending
American Bartending Academy
Certification - Mixology - Mixology/Prohibition Craft Cocktails
The Mixology Master Method
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