Detail-oriented professional with high degree of attention to accuracy, always anticipating the needs of my clients/patients to reduce hassles and create a smooth flow.
Overview
16
16
years of professional experience
Work History
PERSONAL ASSISTANT
BENTLEY MCKEAN
09.2020 - Current
Run errands to help with daily tasks, enabling employer to focus on more pressing duties.
Organization
Car maintenance
Laundry
Minor cleaning (bedroom, bathroom, kitchen)
Amazon returns
Enhanced client satisfaction by providing thorough and efficient house cleaning services.
Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
Labeled packages with clear, correct information to reduce mailing errors.
Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
WOOD WORKER
THE TINY BUILDER
08.2020 - Current
Created series of rough sketches for review, revision and approval.
Cut and installed hardwood flooring for residential and commercial buildings.
Calculated accurate material estimates to create quotes for clients.
Measured materials and cut to specification.
Operated, maintained and repaired diverse range of equipment including routers, saws sanders.
Worked together to achieve mutually beneficial outcomes.
Maintained and ordered adequate supply of materials, supplies and equipment.
COVID TEMPERATURE CHECKER (seasonal)
CARBON 2 COBALT
11.2021 - 02.2022
Adhered to industry best practices, safety protocols and company policies.
Screened employees and visitors using specific protocol and non-contact infrared thermometers.
Offered protective masks and face shields to guests.
Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
Driver
Lyft And Uber
01.2019 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Enhanced customer satisfaction by delivering orders promptly and accurately.
MEDICAL ASSISTANT
ROBERT JORDAN MD
09.2013 - 08.2020
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
BOOK KEEPER
VONS
01.2008 - 10.2012
Reviewed purchase documents and company receipts for reconciliation with statements.
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
Researched and resolved collections disputes to maintain customer relationships.
Reviewed vendor invoices and expense reports, identifying discrepancies.
Maintained accuracy when reviewing and reconciling general ledger.
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Processed customer payments and set up payment plans.
Resolved vendor and employee inquiries about invoices and purchases quickly through research.