Bre Harris
Summary
Dynamic leader with a proven track record at Winterplace Ski Resort, enhancing team productivity and customer satisfaction through strategic planning and effective conflict resolution. Skilled in training and mentoring, with a keen attention to detail, I excel in fostering professional growth and operational efficiency. Achieved significant improvements in team performance, embodying professionalism and excellent communication.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Winterplace Ski Resort
12.2021 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Collected, arranged, and input information into database system.
Team Member
Chic-Fil-A
03.2022 - 03.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Education
High School Diploma -
Shady Spring High School
Shady Spring, WV05-2024
Skills
- Training and mentoring
- Attention to detail
- Complex Problem-solving
- Strategic planning
- Team building
- Policy enforcement
- Conflict resolution
- Expectation setting
- Safety protocols
- Coaching and mentoring
- Multitasking Abilities
- Excellent communication
- Professionalism
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- OSHA Certified
- CPR/AED Certification
Timeline
Team Member
Chic-Fil-A
03.2022 - 03.2024
Supervisor
Winterplace Ski Resort
12.2021 - 03.2024
High School Diploma -
Shady Spring High School
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