Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRE KARNES

Fayetteville,USA

Summary

  • 2018: Watermark Residential Legendary Leasing Award (57.22% Closing Ratio)
  • 2018: Watermark Residential Superior Social Media Award
  • 2018: Watermark Residential Rising Star Award
  • 2019: Watermark Residential Consistent Collector Award for maintaining less than 1% delinquency each month with no evictions to date.
  • 2020: NWAAA Property Manager of the Year
  • 2020: Frontline Leader Certification through Indiana University Kelley School of Business
  • 2021: J. Turner Elite 1% Property. (94 ORA Score) highest in company-wide portfolio.
  • 2022: J. Turner Elite 1% Property. (95 ORA Score) highest in portfolio.
  • 2022: Thompson Thrift Top Performing Community Manager Award
  • 2022: Thompson Thrift Living the Core Award: Communicates Effectively
  • 2023: J. Turner Elite 1% Property. (95 ORA Score) highest in company-wide portfolio and top 10 ranking community in the state of Arkansas.

Overview

9
9
years of professional experience

Work History

DISTRICT PROPERTY MANAGER

Thompson Thrift
01.2023 - Current
  • Responsible for overseeing 4 total properties, totaling 1226 units.
  • Plan for all lease up properties beginning approximately 150 days out from turnover of the Clubhouse.
  • Attend virtual and in-person meetings as well as participating in punch walks and DOP of buildings from construction.
  • Oversee daily operations of the assigned portfolio by executing policies, procedures and practices that enable properties to achieve financial and business performance goals.
  • Examine and interpret market data to identify emerging trends across all relevant markets to identify emerging trends that may impact portfolio performance targets, drive occupancy, and stimulate growth in GPR and NOI.
  • Prepare monthly NOI projections and report on the information as well as develop annual budgets and Capital Expenditure budgets while proactively finding ways to cut costs and allocate resources accordingly.
  • Establish proforma rental rates as well as bi-weekly rent review calls to report on needs of each community.
  • Conduct financial analysis and budgeting for property operations, optimizing expenses and maximizing profitability.
  • Ensure the appearance and physical aspects of each community meet or exceed the company and owners standards through routine site visits and inspections.
  • Lead a team of 24 total direct reports by interviewing, hiring, and training personnel towards strong productivity levels.

COMMUNITY MANAGER

Thompson Thrift
01.2018 - 01.2023
  • Responsible for successfully managing and evolving operational procedures for 306 units, effectively increasing NOI and income YOY by ~4% while overseeing office and maintenance staff for 306 luxury, multi-family apartment homes with strong emphasis on excellent customer service.
  • Oversaw the lease-up stage of the community, stabilizing in July 2018 vs. budgeted November 2018. Consistently met targeted deadlines and exceeded occupancy rates, demonstrating adept project management skills.
  • Recruited and developed successful property management teams across the portfolio, increasing staff retention rates by creating and implementing targeted training programs.
  • Collaborated with owners and clients to reconcile budget discrepancies, successfully enhancing financial transparency and trust.
  • Led Capital Expenditure projects year over year, resulting in a 30% improvement in property value and attractiveness to potential tenants.
  • Established strong client relationships, averaging 54% renewal retention from 2018 to 2023 while fostering a culture of trust and reliability.
  • Determined quarterly marketing plans as well as marketing, advertising, and social media planning and execution both on & offsite.
  • Effectively maintained product knowledge of community and competitive communities through consistent evaluation of market conditions and trends and ensured entire staff developed similar knowledge.
  • Traveled to approximately 25 TT sites to assist in on-boarding new team members, assisting in with DD, and problem solve based on the specific property needs.
  • Worked with construction on both Rogers, AR community and Fayetteville, AR community by attending punch walks and taking part in the DOP process.
  • Acted as a representative of the owner's by accepting units to their standards.
  • Conducted apartment tours during phases of construction turnover.
  • Managed accounting records which included rent collection, accounting month end reporting, and deposit accounting for all move outs.

ASSISTANT COMMUNITY MANAGER

MILHAUS
10.2016 - 01.2018
  • Conducted apartment tours during phases of construction turnover.
  • Managed account records, which included rent collections, AME reports and deposit accounting.
  • Responsible for accurate daily record keeping of delinquency log and successfully managed to keep delinquency below 1% at both communities, monhtly.
  • Conducted move in and move out inspections as well as make ready and final inspections.
  • Establishged and implemented leasing goals while managing effective lease expiration program on-site for successful renewal retention.

Education

Bachelor of Science - Communication

University of Arkansas
Fayetteville, AR
12-2012

Skills

  • Lease coordination
  • Staff training and development
  • Asset management
  • Lease administration
  • Contract negotiations
  • Budgeting and reforecasting projections
  • Marketing and Advertising planning and execution
  • Resident Retention oversight
  • Fair Housing and LIHTC Policies
  • Yardi Voyager and CRM Previously used OneSite and Entrata software

Timeline

DISTRICT PROPERTY MANAGER

Thompson Thrift
01.2023 - Current

COMMUNITY MANAGER

Thompson Thrift
01.2018 - 01.2023

ASSISTANT COMMUNITY MANAGER

MILHAUS
10.2016 - 01.2018

Bachelor of Science - Communication

University of Arkansas

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