Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Transit Security Officer
Allied Universal (TriMet)
Portland, OR
07.2024 - 10.2026
Patrolled transit facilities, ensuring safety and security of passengers, staff, and property.
Monitored passenger activity for safety concerns, suspicious behavior, and policy violations.
Responded to incidents, disturbances, and emergencies using de-escalation techniques.
Facilitated crowd safety during peak hours and special events, enhancing overall passenger experience.
Assisted riders and staff with directions and addressed transit security inquiries.
Security Receptionist
Cash App
Portland, OR
12.2021 - 06.2024
Welcomed visitors to Cash App office, assisted with inquiries, and verified identification to ensure security compliance.
Monitored the security surveillance system for suspicious activities.
Issued temporary badges for guests, contractors, and delivery personnel
Recorded guest arrivals, departures, and package deliveries in security logs for accurate tracking and accountability.
Coordinated with Cash App employees regarding scheduled guest arrivals to enhance visitor management and communication.
Attended meetings regularly with Security Managers to discuss safety issues and concerns.
Security Receptionist
Facebook
Menlo Park, CA
02.2020 - 10.2021
Monitored the security surveillance system for suspicious activities.
Managed security related incidents including medical emergencies, thefts or disturbances.
Issued temporary identification badges for guests and contractors to enhance security protocols. for guests, contractors, and delivery personnel
Answered incoming calls in a professional manner and transferred calls or took messages.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sexual Assault Advocate
Rape Trauma Services
Burlingame, CA
09.2016 - 02.2020
Provided crisis intervention support for survivors at Rape Trauma Services.
Developed safety plans for clients facing immediate danger.
Referred clients to counseling, shelter, and community resources.
Responded to hotline calls for trauma-related calls and follow-up.
Organized events such as candlelight vigils or rallies aimed at raising awareness about the prevalence of rape and other forms of gender-based violence.
Sexual Assault Advocate/ Prevention Educator
Tri Valley Haven
Livermore, CA
01.2018 - 05.2018
Delivered outreach and prevention education for Tri Valley Haven programs
Facilitated support groups for survivors of sexual assault and their families.
Provided crisis intervention for survivors at domestic violence shelter services
Responded to hotline calls to provide immediate support to individuals in crisis. and assessed immediate shelter and support needs
Developed safety plans for sexual assault survivors and family members
Prepared educational materials such as brochures or fact sheets pertaining to survivor rights under state laws.