Dynamic manager with proven expertise in customer service and team leadership. Skilled in conflict resolution and inventory management, dedicated to optimizing operations for superior guest experiences.
Work History
Manager of Housekeeping/Waitress
4 Years 5 Months
Bridge City Marina & Resort | 07.2021 - 12.2025
Oversaw daily operations to ensure exceptional guest experiences and efficient service delivery.
Organized schedules to coordinate checkout times with staff cleanings to ensure a timely turn around rate.
Managed inventory control processes, optimizing stock levels and reducing waste through effective purchasing strategies.
Provide each customer with the best experience possible with great customer service and mediating issues with either their resort or restaurant stay.
Education
High School Diploma
Mobridge-Pollock High School | Mobridge, SD | 05-2024