Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brea Carrington

Hemet,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

10
10
years of professional experience

Work History

The Marketplace Manager

Morongo Casino Resort And Spa
01.2022 - Current
  • Assisted with opening a brand-new Buffet concept called The Marketplace by Fabio Viviani
  • This all you can eat restaurant includes 7 mini restaurants and full bar, it was successfully opened well as opening Pescato Oyster Bar separately
  • Manage Cielo 4 Diamond Steak House (fill in)
  • Touch every single table and make sure each guest is having a great experience
  • Handle VIP guests and celebrities and make sure all guests have great service
  • Managed and motivated employees to be productive and engaged in work
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
  • Implemented 21 steps of service for a great guest experience
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Food and Beverage Assistant Manager

Soboba Casino Resort
01.2021 - 01.2022
  • Assist with time keeping and payroll while overseeing proper Kronos procedures
  • Trained and developed beverage staff on proper techniques, knowledge and skills
  • Motivated team performance to consistently exceed targets by personally coaching struggling team members and offering incentives for strong sales
  • Led pre-shift huddles with staff to start teams on right foot to expertly handle guests' beverage needs
  • Oversaw work of up to 60 bartenders, beverage servers and bar attendants
  • Maintained strong guest satisfaction scores through exceptional service and strong conflict resolution skills
  • Resolved customer complaints involving food or beverage quality and service
  • Maintained highest standards for beverage quality and service.

Lead Service Attendant Supervisor

Amtrak, Los Angeles
01.2014 - 01.2021
  • Start by leaving Los Angeles CA, traveling state to state going to New Orleans, or Seattle or Chicago working 6-8 days and home for 2 managing the on-board diner and cafe
  • Manage on board restaurant
  • Handle all cash and credit card transactions for entire train
  • Load and unload the train with all inventory for the week
  • Handle any and all problems including death on the train
  • Answered guests' questions about menu items and helped make selections
  • Trained and mentored new employees on company procedures and safety protocols
  • Monitored and maintained organized work space, confirming efficient operations
  • Responded to customer requests efficiently and with knowledgeable assistance.

Education

B.A. Business Management -

California State University – Northridge
06.2026

Skills

  • Kronos – Payroll, attendance and scheduling
  • AS400 (SWS) ordering system
  • Red Rock ordering system
  • MS Office – high level proficiency with all Microsoft Office applications
  • POS data
  • Food and Beverage Management
  • Collaborate Cross-Functionally
  • Verbal and written communication
  • Time Management
  • Team Leadership

Timeline

The Marketplace Manager

Morongo Casino Resort And Spa
01.2022 - Current

Food and Beverage Assistant Manager

Soboba Casino Resort
01.2021 - 01.2022

Lead Service Attendant Supervisor

Amtrak, Los Angeles
01.2014 - 01.2021

B.A. Business Management -

California State University – Northridge

Similar Profiles

CREATE PROFILE
Brea Carrington