Summary
Overview
Work History
Education
Skills
Timeline
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Brea Davis

Chicago,IL

Summary

Dynamic HR Advisor with proven expertise in employee relations and HR support, honed at Ulta Beauty. Excelled in streamlining HR processes, achieving significant efficiency improvements. Skilled in Microsoft Office, with exceptional multitasking abilities. Demonstrated success in leveraging excellent communication to resolve complex HR issues, enhancing organizational productivity. Adept at utilizing data analysis to provide insights into HR initiatives. Committed to pursuing opportunities in Industrial/organizational psychology related fields.

Overview

3
3
years of professional experience

Work History

Human Resources Advisor

Ulta Beauty
01.2023 - Current
  • Provided tier-one human resources support to retail stores, districts and Corporate.
  • Handled all associate questions on HR policy, benefits, and procedures through the We Care Let’s Talk HR hotline. HR service center team handled around 78,00 emails and 41,000 calls in the 2023 fiscal year.
  • Delivered first level coaching support to stores and corporate offices to resolve associate concerns and issues by assisting with resolution, resources, and escalation to second level support partners.
  • Compiled and analyzed data on calls/email/compliance reports for trends, areas of improvement and opportunities monthly.
  • Proactively coach, train and develop associates based on findings to address future needs of business.
  • Accurate and timely management of incoming associate items to associate files and timely processed legal document requests, unemployment claims and utilization of work number.
  • Collaborated with HR partners such as talent acquisition, HRIS, benefits, and LOA to provide additional associate support.
  • Streamlined HR processes for increased efficiency in benefits administration, payroll management, and onboarding procedures.
  • Maintained accurate personnel records through diligent documentation of employment actions such as hires, promotions, transfers, terminations, or leaves of absence.

Corporate Security Receptionist

Ulta Beauty
08.2021 - 01.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
  • Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.

Education

Master of Arts - Industrial And Organizational Psychology

Roosevelt University
Chicago, IL
05.2024

MBA - Business Administration

Roosevelt University
Chicago, IL
05.2024

Bachelor of Arts - Psychology

Duquesne University
Pittsburgh, PA
05.2021

Skills

  • HR policies and procedures
  • Employee Relations
  • Talent Acquisition
  • Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Attention to Detail
  • Microsoft Office and Excel

Timeline

Human Resources Advisor

Ulta Beauty
01.2023 - Current

Corporate Security Receptionist

Ulta Beauty
08.2021 - 01.2023

Master of Arts - Industrial And Organizational Psychology

Roosevelt University

MBA - Business Administration

Roosevelt University

Bachelor of Arts - Psychology

Duquesne University

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Brea Davis